Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
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Juan Martinez

Mercedes,TX

Summary

Customer-focused Cashier skilled in transaction handling and problem resolution. Enhances customer experiences through friendly service while maintaining organization and efficiency. Committed to improving operational processes and ensuring satisfaction.

Overview

2
2
Languages
1
1
Certification
2
2
years of professional experience

Work History

QSR Cashier

Villa Italian Kitchen
Mercedes, Texas
03.2026 - Current
  • Delivered friendly service to elevate customer dining experience.
  • Greeted customers and addressed inquiries to enhance their shopping experience.
  • Guided customers in locating specific products and provided knowledgeable product advice.
  • Responded to customer questions and provided detailed store information.
  • Ensured clean, organized workspace to provide a welcoming environment for customers.
  • Assisted with various tasks to support team operations as directed by management.

Front of House Employee

Chick-fil-A
Mercedes, Texas
06.2024 - 08.2024
  • Delivered exceptional customer service in fast-paced restaurant environment.
  • Managed front counter operations during peak service hours to optimize efficiency.
  • Coordinated with team members to streamline order processing during busy periods.
  • Ensured cleanliness of dining area and front counter stations to enhance customer experience.
  • Managed inventory and restocked supplies to maintain operational flow.

Education

Associate of Science - Interdisciplinary Studies

South Texas College
McAllen, TX
03-2026

Skills

  • Point of sale systems
  • Order fulfillment
  • Order accuracy and preparation
  • Cash handling
  • Customer service
  • Stock management
  • Time management and multitasking
  • Food safety practices
  • Teamwork and effective communication
  • Flexible scheduling
  • Product substitutions

Languages

English
Professional
Spanish
Professional

Certification

  • Food Handlers Certification

Accomplishments

  • Deans List
  • Completed Dual Credit Courses
  • Graduated High School with Associates

Timeline

QSR Cashier

Villa Italian Kitchen
03.2026 - Current

Front of House Employee

Chick-fil-A
06.2024 - 08.2024

Associate of Science - Interdisciplinary Studies

South Texas College
Juan Martinez