Juan Martori
Kissimmee,FL
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Delivery Driver
Door Dash
Clermont, FL
10.2023 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Checked tires for proper inflation before leaving on each route.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Inspected vehicle and maintained gas, oil and water levels.
Caregiver
Starvos
Springfield, MA
01.2018 - 10.2024
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Maintained clean and well-organized environment for client happiness and safety.
- Drove clients to shop for groceries, attend doctor appointments and run errands.
Cashier
Kmartcorp
Holyoke, MA
07.2016 - 07.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Followed company security procedures for handling large sums of money.
- Used suggestive selling techniques to promote add-on sales.
Education
GED -
Commerce High School
Springfield, MASkills
- Behavioral Management
- Compassionate client care
- Progress Documentation
- Mobility Assistance
- Basic Housekeeping
- Incident Reporting
- Patient Companionship
- Meal Preparation
- Flexible Schedule
- Dependable and Responsible
- Multitasking and Organization
- Medication Administration
- First aid and safety
- Emotional Support
- Personal Hygiene Assistance
- Special Needs Care
- Problem-Solving
- Complex Problem-Solving
- Knowledge of state regulations
- Strong Ethics
- Written and verbal communication
- Effective Communication
- Hardware and Software Maintenance
- Proficient in Computer Applications
- Interpersonal skills
- Leadership
- Goods Transport
- Vehicle Maintenance
- Valid Driver's License
Affiliations
- Sports such as football and baseball
Accomplishments
- Honor Roll
- Perfect Attendance
References
References available upon request.
Timeline
Delivery Driver
Door Dash
10.2023 - Current
Caregiver
Starvos
01.2018 - 10.2024
Cashier
Kmartcorp
07.2016 - 07.2018
GED -
Commerce High School