Juan McLester
Atlanta ,Georgia
Summary
Results-driven professional with a Class A commercial driver's license and a strong work ethic, recognized for maintaining a clean driving record at Fletcher Transportation. Demonstrated adaptability and effective route planning, achieving zero accidents while ensuring timely deliveries. Proven ability to enhance customer satisfaction through proactive communication and professional interactions.
Overview
9
9
years of professional experience
Work History
Truck Driver
Fletcher Transportation
Atlanta, GA
05.2025 - 07.2025
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Sales Associate
Metro Pcs
Atlanta, GA
10.2018 - 05.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with customers to effectively build rapport and lasting relationships.
Security Officer
Allied Universal Security Services
Cincinnati, OH
09.2018 - 02.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Cashier Assistant
United Dairy Famers Inc.
Cincinnati, OH
07.2016 - 08.2018
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Worked with other associates to support cashiers and management needs.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Bagged items securely to minimize breakages and reduce losses.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
Education
Penn Foster Career School
Scranton, PASkills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Vehicle inspection
- Class A commercial Driver's license
- Attention to detail
- Transportation safety
- Vehicle inspections
- DOT compliance
- Long-haul driving
- Load security
- Route planning
- GPS and route planning
- Vehicle maintenance
- Decision-making
- Materials transport
- Equipment operation
- Flexible schedule availability
- Accurate record keeping
- Load securing proficiency
- Defensive driving techniques
- Logistics planning
- Adaptability and resilience
Timeline
Truck Driver
Fletcher Transportation
05.2025 - 07.2025
Sales Associate
Metro Pcs
10.2018 - 05.2025
Security Officer
Allied Universal Security Services
09.2018 - 02.2021
Cashier Assistant
United Dairy Famers Inc.
07.2016 - 08.2018
Penn Foster Career School