Summary
Overview
Work History
Education
Skills
Languages
Timeline
Training
Generic

JUAN M. COLONIA DIAZ

Novato

Summary

To obtain a challenging and responsible bilingual position that will fully utilize my wide range of abilities, education, training, and experience. Supporting communities to heal, grow, and reach successful outcomes.

Overview

20
20
years of professional experience

Work History

Bilingual Outreach Case Manager

Downtown Street Team
07.2025 - Current


  • Facilitated case management for individuals experiencing homelessness, enhancing access to resources and support systems.
  • Assessing needs, developing case plans, linking clients to resources through community partnerships, completing necessary paperwork, and maintaining detailed records in client databases.
  • Meet with clients offsite in the field.
  • Connect clients with needed and available community resources—follow up with clients and agencies as appropriate to document the use/success of the referral.
  • Input accurate and complete data for all client contacts into database.
  • Assist with life and problem-solving skills and support.
  • Transports clients to appointments when needed.
  • Attends staff meetings and trainings to ensure that client’s needs are being well represented.
  • Collaborated with multidisciplinary teams to align goals and enhance service integration for clients.

Paraeducator

Marin County Office Of Education
08.2024 - 07.2025
  • Assisted teachers in implementing individualized education plans for students with diverse learning needs.
  • Supported classroom management by facilitating small group activities and promoting positive student behavior.
  • Collaborated with special education staff to develop instructional materials tailored to student requirements.
  • Monitored student progress and provided feedback to educators regarding academic performance and behavioral issues.

Bilingual Case Manager

Catholic Charities/Office of Refugee Resettlement
12.2022 - 08.2024
  • Supports unaccompanied minors to reunite with families in a timely manner.
  • Seeks out and places minors in adequate, temporary shelters to ensure their safety while waiting for reunification.
  • Investigates each minor’s case to assess the best course of action in securing appropriate services and supports.
  • Creates an actionable plan for each minor including: school enrollment, mental health services, physical health services, and other necessary resources to establish their place in the community.
  • Mentors minors to help them engage in their community and reach successful, positive outcomes as refugees settling in the United States.

Bilingual Case Manager

North Marin Community Services
08.2022 - 12.2022
  • Collaborated with Children and Family Services to provide support for vulnerable families struggling with domestic violence and abuse.
  • Connected families to services within the community aligned their specific needs.
  • Supported families in receiving mental health services and food scarcity.
  • Created safety plans with families to nurture their recovery and empower them to move forward.
  • Generated financial plans with families for better financial future outcomes.
  • Built quality relationships with county service providers to ensure appropriate resources were provided for families in a personalized manner to support individualized needs.

Justice Care Coordinator, Case Manager: Prop 47 Behavioral Health & Recovery Services

County of Marin
03.2018 - 07.2022
  • Provided support services for clients to exit the criminal justice system.
  • Stabilized unsheltered housing and case management for every client.
  • Implemented harm reduction behavioral practices for clients to reduce contact with Law Enforcement.
  • Introduced clients to evidence supported programs, resources and referrals.
  • Provided transportation services for client’s exit and entry to recovery programs.
  • Helped clients with improvement in quality-of-life measures including mental health, substance use, physical health, access to food and life skills.
  • Participated in the Jail reentry and Mental Health team.

Learning Coach, Campus Supervisor & Parent Engagement Advocate

Multicultural Center of Marin / Marin’s Community School
01.2017 - 01.2020
  • Coach and Mentor to students to assist them to complete schoolwork and reach their potential.
  • Taught positive and secure boundaries so that students will start to understand how to self-regulate unsafe and/or defiant behaviors.
  • Connected parents to resources and facilitate bi-monthly parent trainings in Spanish and English.
  • Educated youth on how to present themselves in various professional settings to secure employment or an internship.

Youth Mentor, Parent Partner & Case Manager

Canal Welcome Center
01.2012 - 12.2016
  • Provided one-to-one mentorship to youth on probation.
  • Worked to create and/or strengthen partnerships with other community agencies “partners for Success program between the Canal Welcome Center and Juvenile Probations.
  • Supported youth and families to understand on complete terms of probation.
  • Engaged youth in innovative extra-curricular activities to divert unwanted behaviors.
  • Created and implemented safety plans for potential crisis situations.
  • Maintained clearly documented communications and files for our clients.
  • Communicated and worked with schools to youth achieve success academically.
  • Provided support and guidance to educational teams as necessary.
  • Developed case plans for clients to meet their needs.

Family Specialist, Family Connection Program

St. Vincent’s School for Boys, CYO
12.2011 - 12.2014
  • Provided family-based mental health counseling, support, crisis intervention and case management services to youth and families.
  • Managed therapeutic daily living activities for large and small groups and individuals.
  • Helped to ensure a full range of services were available at program site for families and the community.
  • Completed all appropriate service documentation for supervisor review.
  • Helped implement all emergency protocols.

Child Care Specialist & Group Counselor

St. Vincent’s School for Boys, CYO
01.2006 - 12.2011
  • Provided safety and security for clients and staff.
  • Attended to all physical, mental, social emotional, and spiritual needs of youth as necessary or possible.
  • Oversaw activities of daily living.
  • Planned and supervised recreational activities.
  • Participated in all team consultations.
  • Maintained accurate documentation of youth and client records.

Education

Associate of Arts - Administration of Justice

Santa Rosa Junior College
Santa Rosa, CA
08-2026

Juvenile Corrections Officer Core CourseAdult Correctional Core AcademyChildren in The Justice System Certificate -

Santa Rosa Junior College Public Safety Training Center
04.2006

Skills

  • Extremely detail oriented
  • Strong organizational skills
  • Excellent interpersonal communication
  • Strong leadership and mentorship skills
  • Ability to work independently
  • Ability to remain calm during stressful crisis situations
  • Firm belief in working ethically with honesty and integrity
  • Demonstrated commitment to youth, families, unsheltered and community members in need

Languages

Spanish
Native or Bilingual

Timeline

Bilingual Outreach Case Manager

Downtown Street Team
07.2025 - Current

Paraeducator

Marin County Office Of Education
08.2024 - 07.2025

Bilingual Case Manager

Catholic Charities/Office of Refugee Resettlement
12.2022 - 08.2024

Bilingual Case Manager

North Marin Community Services
08.2022 - 12.2022

Justice Care Coordinator, Case Manager: Prop 47 Behavioral Health & Recovery Services

County of Marin
03.2018 - 07.2022

Learning Coach, Campus Supervisor & Parent Engagement Advocate

Multicultural Center of Marin / Marin’s Community School
01.2017 - 01.2020

Youth Mentor, Parent Partner & Case Manager

Canal Welcome Center
01.2012 - 12.2016

Family Specialist, Family Connection Program

St. Vincent’s School for Boys, CYO
12.2011 - 12.2014

Child Care Specialist & Group Counselor

St. Vincent’s School for Boys, CYO
01.2006 - 12.2011

Associate of Arts - Administration of Justice

Santa Rosa Junior College

Juvenile Corrections Officer Core CourseAdult Correctional Core AcademyChildren in The Justice System Certificate -

Santa Rosa Junior College Public Safety Training Center

Training

  • Motivational Interviewing, 2021
  • Adverse Childhood Experiences (ACEs), 2016
  • Wraparound Training Series & Mental Health First Aid, 2016
  • Trauma Informed Training, 2014
  • Evidence-Based Case Management, 2014

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