Summary
Overview
Work History
Education
Skills
rookie of the year 2024
Languages
Timeline
Generic

Juan Melo

DesMoines

Summary

Dynamic Property Manager with a proven track record at AGTAC, excelling in tenant relations and maintenance coordination. Skilled in optimizing service response times and enhancing tenant satisfaction through clear communication and effective problem-solving. Adept at managing multiple properties while ensuring compliance and operational excellence. Strong decision-making and relationship-building abilities drive success.

Overview

5
5
years of professional experience

Work History

Property Manager

AGTAC
07.2023 - Current
  • Assisted in tenant communication, addressing inquiries and resolving issues promptly.
  • Supported property inspections, noting maintenance needs and ensuring compliance with regulations.
  • Coordinated scheduling for maintenance staff, optimizing service response times and efficiency.
  • Maintained accurate records of tenant leases and property documents for easy access.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.

Line Worker

All-State Belting
07.2022 - 03.2023
  • Operated machinery for assembly line production, ensuring efficient workflow and adherence to safety protocols.
  • Conducted quality checks on products, identifying defects and ensuring compliance with company standards.
  • Collaborated with team members to optimize production processes, reducing downtime between shifts.
  • Trained new employees on equipment usage and safety procedures, fostering a culture of safety and efficiency.
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Demonstrated flexibility in adjusting work hours or tasks according to fluctuating production needs or emergencies.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Volunteered for additional assignments during peak work periods to keep tasks on schedule.

Shift Manager

Walgreens
05.2020 - 01.2022
  • Supervised daily operations, ensuring adherence to company policies and procedures.
  • Trained and mentored new team members on operational best practices and safety standards.
  • Coordinated shift schedules to optimize staffing levels for peak business hours.
  • Implemented process improvements that enhanced workflow efficiency and reduced downtime.
  • Supervised daily operations, ensuring efficient workflow and adherence to company policies.
  • Trained and mentored team members on best practices and operational procedures.
  • Implemented inventory management strategies to optimize stock levels and reduce waste.
  • Resolved customer inquiries and complaints, enhancing overall service satisfaction.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
  • Oversaw cash handling and financial transactions, ensuring accuracy and reducing discrepancies.
  • Improved customer satisfaction by promptly addressing their concerns and providing exceptional service.

Education

High School Diploma -

Hoover Highschool
Des Moines, IA
07-2019

Skills

  • Property management
  • Property inspections
  • Customer service-focused
  • Staff management
  • Property tours and inspections
  • Maintenance scheduling
  • Maintenance coordination
  • Grounds maintenance
  • Valid [state name] driver's license
  • Maintenance
  • Skilled multi-tasker
  • Clear communication
  • Customer relations
  • Client relations
  • Relationship building
  • Decision-making
  • Repair planning
  • Grounds and facility inspection
  • Maintenance management
  • Schedule coordination
  • Staff coordination

rookie of the year 2024

On 20/24, I was honored to receive the Rookie of the Year award for my outstanding work as a Property Manager for the VA Clinic. This recognition highlights my dedication, effective management skills, and commitment to maintaining the clinic’s properties at the highest standards.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Property Manager

AGTAC
07.2023 - Current

Line Worker

All-State Belting
07.2022 - 03.2023

Shift Manager

Walgreens
05.2020 - 01.2022

High School Diploma -

Hoover Highschool

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