Summary
Overview
Work History
Education
Skills
Timeline
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Juan Mendoza

San Antonio,TX

Summary

Organized, dependable professional, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Creative, results-driven, proficient, detail-oriented team player.

Overview

26
26
years of professional experience

Work History

Make Ready Technician

Majestic Towers
09.2022 - 10.2023
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Liaised with internal departments to optimize productivity and efficiency.

Dock Loader

XPO Logistics
01.2021 - 06.2022
  • Loaded, unloaded and transported materials throughout plant or work site premises.
  • Loaded multiple route delivery trucks with correct products and quantities in proper order for delivery.
  • Maintained quality of work to limit mispicks, shorts and damages of product.
  • Inspected cargo for proper packaging to meet safety and security regulations.
  • Operated computer systems and internal software to track and record cargo movements.

Program Director / Owner

Innovative Recovery
01.2016 - 10.2019
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
  • Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Developed and implemented marketing strategies to promote program awareness and participation.
  • Developed and implemented program evaluation systems to assess program impact.

Licensed Substance Abuse Counselor

Nava Counseling Services
03.2010 - 01.2016
  • Kept accurate and detailed records to track and document client progress.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
  • Provided counseling and support to clients with drug and alcohol abuse issues.
  • Led supportive group discussions and education sessions with alcohol and drug users and families.
  • Used knowledge of different treatment modalities to provide clients with individualized options for successful outcomes.

Food Band Program Director

Community Action Agency
06.2006 - 03.2010
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
  • Supervised program staff, managing and evaluating performance provide high-quality services to program participants.
  • Provided ongoing direction and leadership for program operations.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.

Case Manager

Desert State Life Management
02.2003 - 06.2006
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Juvenile Community Corrections Officer

Families & Youth Inc.
04.1998 - 06.2003
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Observed behavior of residents individually and in groups.
  • Provided guidance and support for teenagers establish new beginnings.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Conducted random home visits and urinalysis for adolescents on JCC.
  • Facilitated Inter-disciplinary treatment team meetings

Education

Certification / Training - Chemical Dependency

Institute For Chemical Dependency Studies
Houston, TX
05.2014

Bachelor of Science - Criminal Justice

New Mexico State University
Las Cruces, NM
05.1999

Associate of Applied Science - Welding Technology

New Mexico State University - Dona Ana Community College
Las Cruces, NM
05.1995

Skills

  • Strategic and Effective Leadership
  • Strategic Planning
  • Adaptability and Flexibility
  • Cross-functional Collaborative
  • Bi-lingual

Timeline

Make Ready Technician

Majestic Towers
09.2022 - 10.2023

Dock Loader

XPO Logistics
01.2021 - 06.2022

Program Director / Owner

Innovative Recovery
01.2016 - 10.2019

Licensed Substance Abuse Counselor

Nava Counseling Services
03.2010 - 01.2016

Food Band Program Director

Community Action Agency
06.2006 - 03.2010

Case Manager

Desert State Life Management
02.2003 - 06.2006

Juvenile Community Corrections Officer

Families & Youth Inc.
04.1998 - 06.2003

Certification / Training - Chemical Dependency

Institute For Chemical Dependency Studies

Bachelor of Science - Criminal Justice

New Mexico State University

Associate of Applied Science - Welding Technology

New Mexico State University - Dona Ana Community College

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Juan Mendoza