Juan Morales
Homestead,Florida
Summary
Dedicated Food and Beverage Professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Background includes improving performance, reducing costs and eliminating waste to maximize profitability of food service operations. Strategic planner with superior communication and problem-solving abilities. Ambitious with proven track record of creating successful food service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to food service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits. Passion for food preparation, providing quality products to customers.
Overview
14
14
years of professional experience
Work History
Assistant Food and Beverage Director
Three Waters Resort By Marriott
01.2024 - Current
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Worked with qualified chef to diversify menu with new offerings.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Maintained sound financial footing by overseeing department profit, loss and budgeting.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Managed staff schedules and maintained adequate coverage for all shifts.
Beverage Director
Davidson Hotels & Resorts
08.2023 - Current
- Drafted beverage purchasing plan, aligning inventory needs with budgetary constraints by applying historical data.
- Responded to customer complaints, addressing concerns, and distress with amicable interactions.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Planned service for special events by developing drink lists and inventories.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Managed and scheduled bartenders and drink servers.
- Adhered to corporate efficiency and profitability goals for beverage purchasing and distribution.
- Held beverage area and workers to high standard of cleanliness and service.
- Oversaw selection, ordering and inventory controls of wine, beer and alcohol program.
- Managed bar and wait staff and directed hiring program.
- Designed beverage menus.
- Purchased beverage stock and handled all inventory needs.
Restaurant GM
Morada Bay Beach Café
01.2022 - Current
- Oversee $5Millions restaurant Operation
- Reduced Beverage Cost to 19.4% VS 22.9% in 2021
- Revamp beverage program and wine offering
- Increased guest satisfaction scores on Google from 3.9 to 4.4.
Bar Supervisor
Cheeca lodge
02.2015 - 12.2021
- Oversee five bars, and banquet beverage operation with total of $4.2 Million in beverage revenue
- Reduced beverage cost to 19.3% vs 24.5%
- Worked closely with the F&B director on beverage program and promotions over the years to bring the beverage revenue from $2.9 Million in 2015 to $4.2 Million in 2021.
F&B Sub Director
Four Seasons Hotel Madrid
07.2011 - 01.2014
Chef de Cuisine
JW Marriot
03.2010 - 03.2011
Education
bachelor’s degree in Tourism -
University of Havana
Culinary art Certification -
International Cooking School
Mixology Certification -
Professional Bartender School
Havana, CubaSkills
- Menu development
- Wine pairing
- Bar Management
- Cost Control
- Forecasting
- Staff Leadership
- Vendor Negotiations
- Food Safety Compliance
- Budget Development
- Inventory Management
- Cost Reduction
Personal Information
Title: Restaurant GM
Timeline
Assistant Food and Beverage Director
Three Waters Resort By Marriott
01.2024 - Current
Beverage Director
Davidson Hotels & Resorts
08.2023 - Current
Restaurant GM
Morada Bay Beach Café
01.2022 - Current
Bar Supervisor
Cheeca lodge
02.2015 - 12.2021
F&B Sub Director
Four Seasons Hotel Madrid
07.2011 - 01.2014
Chef de Cuisine
JW Marriot
03.2010 - 03.2011
bachelor’s degree in Tourism -
University of Havana
Culinary art Certification -
International Cooking School
Mixology Certification -
Professional Bartender School
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