Overview
Work History
Education
Skills
Languages
Timeline
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Juan Morales

Denver

Overview

5
5
years of professional experience

Work History

Customer Service Representative

U Pull Pay
10.2022 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy.
  • Responded to customer requests for products.

Server

IHOP
09.2019 - 09.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Collegiate Prep Academy
Denver, CO
05.2020

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Customer Service Representative

U Pull Pay
10.2022 - Current

Server

IHOP
09.2019 - 09.2022

High School Diploma -

Collegiate Prep Academy

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Juan Morales