Juan Morgan
Louisville,KY
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Crew Member
Dairy Queen
French Lick, IN
02.2024 - 10.2024
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Presented orders to guests within anticipated service times.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Processed payments on cash register and counted back bills and change to patrons.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Informed customers about daily specials in an engaging manner.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Interacted pleasantly with guests to deliver quality customer service.
- Scrubbed and polished counters to remove debris and food.
Education
High School Diploma -
K-12
Indianapolis, IN05-2021
Skills
- Multitasking Abilities
- Communication
- Time management
- Written communication
- Good Telephone Etiquette
- Team building
- Calm under pressure
Timeline
Crew Member
Dairy Queen
02.2024 - 10.2024
High School Diploma -
K-12