Summary
Overview
Work History
Education
Skills
Timeline
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Juan Morrow

Decatur,AL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Service Manager

Chipotle Mexican Grill
10.2020 - 12.2023
  • Improved customer satisfaction by implementing streamlined service processes and staff training programs.
  • Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Implemented inventory management systems to reduce costs and increase efficiency in the service department.

Associate

Walmart
01.2019 - 09.2020
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Education

High School Diploma -

Austin High School
Decatur, AL
05.2021

Skills

  • Inventory Management
  • Staff Supervision
  • Resource Allocation
  • Multiple Priorities Management

Timeline

Service Manager

Chipotle Mexican Grill
10.2020 - 12.2023

Associate

Walmart
01.2019 - 09.2020

High School Diploma -

Austin High School

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Juan Morrow