Juan Munoz Rodriguez
Santa Isabel,PR
Summary
Proven performer in fast-paced retail environments, adept at enhancing customer satisfaction and streamlining inventory processes. At Walmart, I excelled in customer service and POS system management, boosting sales through exceptional service and efficient transaction handling. Skilled in both shelf stocking and fostering positive customer interactions, I consistently meet business needs with a flexible schedule and a proactive attitude.
Overview
3
3
years of professional experience
Work History
Stocker
Walmart
04.2019 - 08.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Cashier
Watson Management
11.2018 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Walmart
04.2019 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
Cheff - Food And Nutrition
UIA
PonceGED -
Elvira M Colon
Santa Isabel 06.2023
Skills
Willing to Learn
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Stocker
Walmart
04.2019 - 08.2021
Cashier
Walmart
04.2019 - 08.2021
Cashier
Watson Management
11.2018 - 04.2019
Cheff - Food And Nutrition
UIA
GED -
Elvira M Colon