Juan Munoz Rodriguez
Santa Isabel,PR
Summary
Proven performer in fast-paced retail environments, adept at enhancing customer satisfaction and streamlining inventory processes. At Walmart, I excelled in customer service and POS system management, boosting sales through exceptional service and efficient transaction handling. Skilled in both shelf stocking and fostering positive customer interactions, I consistently meet business needs with a flexible schedule and a proactive attitude.
Overview
3
3
years of professional experience
Work History
Stocker
Walmart
04.2019 - 08.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Cashier
Watson Management
Park City, UT
11.2018 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
Walmart
Heber, UT
04.2019 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
Education
Cheff - Food And Nutrition
UIA
PonceGED -
Elvira M Colon
Santa Isabel 06.2023
Skills
Willing to Learn
Positive Attitude
Shelf Stocking
Customer Service
Friendly and Personable
Loading and unloading
Customer Assistance
Punctual and Reliable
Product restocking
Flexible Schedule
Energetic and Outgoing
Money Handling
POS Systems
Loss Prevention
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Stocker
Walmart
04.2019 - 08.2021
Cashier
Walmart
04.2019 - 08.2021
Cashier
Watson Management
11.2018 - 04.2019
Cheff - Food And Nutrition
UIA
GED -
Elvira M Colon