Juan Navarrete
Hartford
Summary
Adept at crafting high-quality cocktails and fostering customer loyalty, I excelled in fast-paced environments at establishments like Flemings Steakhouse. My strong multitasking abilities and outgoing personality significantly enhanced guest satisfaction, while my expertise in cleanliness and responsible alcohol service ensured a safe, welcoming bar atmosphere.
Overview
12
12
years of professional experience
Work History
Expo
Fleming's Prime Steakhouse & Wine Bar
03.2023 - 03.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Bartender
Division West
12.2019 - 11.2022
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Grant’s Restaurant
12.2011 - 04.2019
- Busser, Expo and server.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Bartender
Rizzutos
05.2015 - 08.2016
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
Hall High School
West Hartford, CTSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and tolerance
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
- Complex Problem-solving
- Multilingual in languages
- Recipe and menu memorization
Recommendations
Jason Cass
860-877-9847
George Coco
860-978-3707
Rafael Andújar
860-287-6264
Languages
Spanish & English
Full Professional
Timeline
Expo
Fleming's Prime Steakhouse & Wine Bar
03.2023 - 03.2024
Bartender
Division West
12.2019 - 11.2022
Bartender
Rizzutos
05.2015 - 08.2016
Bartender
Grant’s Restaurant
12.2011 - 04.2019
Hall High School
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