Juan Navarro
Compton,California
Summary
Highly creative Marketing Manager with expertise in transforming marketing and advertising strategies into desired results. Leads teams in developing profitable campaigns. Marketing metrics knowledge and collaborative skills supports achievement of targeted outcomes.
Overview
3
3
years of professional experience
Work History
Tax Software Representative
Wolters Kluwer, Kelly
01.2023 - 08.2023
- Proficient daily utilization of Salesforce, expertly managing average of 15 customers, ensuring top-notch customer engagement
- Adapted at seamlessly transitioning between independent work and collaborative teamwork, demonstrating adaptability in various settings
- Responded promptly to each customer's unique demands while maintaining efficiency and precision as a valuable team member
- Possessed advanced expertise in Tax Software, including Taxwise, ATX, and Taxwise Online, bringing a comprehensive and specialized skill set to the table
- Conducted product promotion among existing clientele to stimulate referrals.
Marketing & Media Manager
Horchateria Rio Luna
06.2022 - 01.2023
- Spearheaded highly effective demand marketing campaigns across diverse channels, delivering exceptional results in terms of increased Marketing Qualified Leads (MQLs), amplified pipeline performance, and a substantial boost in marketing-generated revenue
- Exemplified meticulous inventory management skills, meticulously maintaining real-time records for both physical storefronts and e-commerce platform, guaranteeing smooth operation of business operations
- Consistently generated comprehensive weekly sales reports, providing invaluable insights into merchandise performance and broader sales trends, enabling data-driven decision-making
- Collaborated seamlessly with HR Manager to conceptualize and execute engaging biweekly events, thereby elevating brand visibility and nurturing stronger customer engagement
- Leveraged the power of social media platforms such as Instagram and TikTok, not only to enhance product marketing but also to establish robust brand identity, leading to heightened brand recognition
- Regularly delivered detailed biweekly social media analytics reports
- Achieved impressive 7,000-follower growth within a mere two-month period, a testament to the effectiveness of marketing strategies and commitment to daily postings
- Demonstrated proficiency in monitoring and analyzing SEO performance, providing invaluable insights and reports on the impact of e-commerce strategies, resulting in continuous optimization
- Managed merchandise inventory with exceptional precision, ensuring impeccable customer experience and swift resolution of any issues, thereby maintaining seamless and efficient merchandise flow.
CSULB Instructional Student Assistant
CSULB
08.2021 - 05.2022
- Excelled as a student assistant, providing invaluable support to the professor by efficiently managing student communication through email, conducting productive study sessions, and swiftly and accurately grading assignments
- Mastered the intricacies of MS Excel, acquiring exceptional proficiency and insights in its utilization.
Crew Member and Trainee
Mcdonalds
06.2020 - 06.2022
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Bachelor of Science - Business Administration
Cal State University
Long Beach, California05.2022
Skills
- Proficiency in comprehending and addressing buyer needs effectively
- Demonstrated aptitude in creative content development and strong writing skills
- Excellent communication abilities coupled with adept networking prowess
- Highly skilled in organization and meticulous planning to optimize sales strategies
- In-depth knowledge of complete sales process, from prospecting to closing deals
- Proficiency in identifying and nurturing Marketing Qualified Leads (MQLs)
- Innovative thinking and creative problem-solving capabilities
- Advanced proficiency in using productivity tools such as
- Google Docs, Google Slides, Microsoft Office, and MS Excel to enhance workflow efficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Tax Software Representative
Wolters Kluwer, Kelly
01.2023 - 08.2023
Marketing & Media Manager
Horchateria Rio Luna
06.2022 - 01.2023
CSULB Instructional Student Assistant
CSULB
08.2021 - 05.2022
Crew Member and Trainee
Mcdonalds
06.2020 - 06.2022
Bachelor of Science - Business Administration
Cal State University