Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
Generic

Juan Novoa

Tamarac

Summary

Dynamic with a proven track record at Goat Junk Removal, driving growth through strategic planning and operational excellence. Renowned for fostering strong client relationships and enhancing employee satisfaction. Skilled in negotiation and inspirational leadership, I successfully reduced costs while maintaining quality, positioning the company for sustainable success.

Offering unique blend of leadership qualities and thirst for learning and growth. Produces foundation in strategic planning and operational oversight, eager to acquire deeper insights into executive-level decision-making. Ready to use and develop critical thinking and leadership skills in any role.

Overview

4
4
years of professional experience

Work History

CEO

Goat Junk Removal
07.2023 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Fostered strong relationships with industry partners to expand business opportunities.
  • Drove significant cost reductions while maintaining product quality, negotiating favorable contracts with suppliers.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Managed financial, operational and human resources to optimize business performance.

Staff Member

Soflo Main Events
12.2021 - Current
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.

Staff Manager

King Rentals
10.2021 - Current
  • Conducted regular staff meetings to keep team informed of updates, address concerns, and promote open communication channels.
  • Increased overall staff satisfaction by promoting a positive work environment and addressing concerns promptly.
  • Mentored junior team members for professional growth opportunities, creating a robust talent pipeline within the organization.
  • Recognized for outstanding leadership, earning the trust of staff and upper management by consistently delivering results and demonstrating commitment to the team''s success.
  • Advised senior managers about employee-related issues and identifiable workforce trends.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

No Degree - Construction Management

Miami Dade College
Miami, FL
06-2026

Skills

  • Effective decision making
  • Operational excellence
  • Customer focus
  • Strategic visioning
  • Organizational agility
  • Inspirational leadership
  • Client relationship building
  • Negotiation
  • Relationship and team building
  • Leadership and people development
  • People and culture
  • Client engagement
  • Business administration
  • Management team leadership
  • New business development
  • Staff management

Accomplishments

  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • scouts

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

CEO

Goat Junk Removal
07.2023 - Current

Staff Member

Soflo Main Events
12.2021 - Current

Staff Manager

King Rentals
10.2021 - Current

No Degree - Construction Management

Miami Dade College

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