Juan Olguin
Arlington,TX
Summary
Energetic and reliable professional with strong experience in customer service and a commitment to delivering positive, solution-focused support. Known for thriving in team-oriented environments where clear communication and collaboration are key to success. Dedicated to providing exceptional service, building strong relationships, and contributing to a productive and positive workplace.
Overview
1
1
year of professional experience
Work History
Front desk
Excel Fitness Management LLC
11.2023 - Current
- Ensured cleanliness and sanitation of all gym areas, including workout equipment, locker rooms, and common spaces, to maintain a safe and welcoming environment for members while also being in accordance with health and safety standards.
- Conducted regular inspections of facilities to identify maintenance needs and promptly reported issues to management.
- Managed front desk operations, providing excellent customer service to members and prospective clients.
- Assisted new and existing members with signing up for memberships, explaining available packages, and ensuring smooth enrollment processes.
- Processed payments and handled cash, credit card, and membership transactions with accuracy and efficiency.
- Addressed member inquiries, resolved issues, and provided general information regarding services, policies, and gym offerings.
Education
College -
Tarrant County College
Arlington01.2023
High School -
Sam Houston High School
Arlington01.2022
Skills
- Effective Communication
- Customer Service Excellence
- Multitasking & Time Management
- Adaptability & Problem solving
- Team Collaboration
- Facility maintenance
- Membership management
- Payment processing
- Health and safety
- Client relations
- Front desk operations
Hobbies and Interests
I am a dedicated and reliable professional who takes pride in delivering high-quality work and contributing positively to every organization I join. I consistently strive to be a valuable asset by bringing a strong work ethic, a collaborative spirit, and a commitment to continuous improvement. Known for building positive relationships with colleagues and creating a supportive team environment, I always go above and beyond to assist others. I'm passionate about learning new skills and expanding my knowledge to grow both personally and professionally.
References
Rafhael Gonzalez, +16823480896
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Front desk
Excel Fitness Management LLC
11.2023 - Current
College -
Tarrant County College
High School -
Sam Houston High School
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