Juan Oliva
Dallas,TX
Summary
Proven achiever with extensive experience in logistics and customer relations, notably at Ben E Keith Beverages. Excelled in enhancing route efficiency and client satisfaction, demonstrating a strong work ethic and excellent customer service skills. Achieved significant safety and productivity improvements by leveraging GPS and route planning expertise alongside effective communication abilities.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Non CDL Route Driver
Ben E Keith Beverages
06.2019 - 01.2024
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
Master Personal Trainer
LA Fitness
09.2014 - 05.2020
- Contributed positively to workplace culture by actively participating in staff meetings/events and offering support/assistance when needed.
- Continuously evaluated the effectiveness of clients'' training programs and made adjustments accordingly to ensure continuous progress towards their goals.
- Conducted thorough fitness assessments to accurately determine clients'' physical capabilities and establish baseline metrics for tracking progress.
- Delivered high-quality personal training sessions resulting in increased client satisfaction rates.
- Enhanced gym members'' experiences through the provision of exceptional customer service and support during training sessions.
Loading Supervisor
UPS
05.2006 - 06.2010
- Collaborated with other supervisors to improve overall warehouse operations and performance.
- Ensured safety compliance through regular inspections and staff training sessions.
- Communicated regularly with upper management to provide updates on progress within the department and address any concerns or challenges encountered along the way.
- Assessed potential risks within the warehouse environment and implemented preventative measures where necessary to protect both employees and company assets from harm or damage.
- Delegated tasks effectively among team members based on their strengths and abilities, resulting in increased productivity rates across the board.
Salesman
Pepsi Bottling Group
09.2003 - 04.2006
- Developed strong client relationships through consistent communication and exceptional customer service.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Upheld high standards of customer service by promoting and upselling new products and services.
Education
High School Diploma -
Irving High School
Irving, TX05.1990
Skills
- Vehicle inspections
- Excellent customer service
- Strong Work Ethic
- Vehicle maintenance knowledge
- Product Inspection
- Basic Math Competence
- Delivery Management
- GPS and route planning
- Weather Condition Adaptation
- Visual Merchandising
- Customer Service
- Safe Vehicle Operation
- Client Relations
- Truck loading
Certification
CDL, Class A
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Non CDL Route Driver
Ben E Keith Beverages
06.2019 - 01.2024
Master Personal Trainer
LA Fitness
09.2014 - 05.2020
Loading Supervisor
UPS
05.2006 - 06.2010
Salesman
Pepsi Bottling Group
09.2003 - 04.2006
High School Diploma -
Irving High School