Juan Oliva
B.A. In Business Administration In Marketing; MBA
Nashville,TN
Summary
Having grown up in Honduras and relocated to the U.S., I developed a strong sense of perseverance in overcoming life's challenges. This determination underpins my work ethic and drives my professional growth. I am a dedicated and passionate individual, eager to contribute as a valuable asset to your company. My creativity and adaptability have guided me towards a career in the business and marketing industry.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work History
Business Development Intern
Pinter (Honduras)
05.2024 - 08.2024
- Maintained client information and accounts in company databases.
- Worked closely with other interns and colleagues for knowledge sharing, skill development, and team building.
- Engaged with customers to build business relationships.
- Supported the sales team for higher revenue generation through lead qualification and prospecting.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Reviewed client concerns and recommended appropriate changes to supervisors.
Retail Associate
Fanatics
07.2023 - 05.2024
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
Administrative Assistant
LHH
07.2023 - 09.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Digital Marketing Intern
Pinter (Honduras)
05.2022 - 08.2022
- Tracked social media trends and adapted to attract target follower demographic.
- Created engaging content for Facebook and Instagram.
- Designed and presented social media campaign ideas.
- Assisted in creating visually compelling graphics for social media platforms, increasing engagement among followers.
- Improved brand awareness by developing and implementing targeted social media campaigns.
Guest Services Intern
Nashville Predators
08.2021 - 12.2021
- Streamlined check-in and check-out processes for improved guest experience.
- Conducted regular inventory checks on supplies, ensuring availability for guest use without excess waste or cost overruns.
- Handled customer complaints effectively, implementing solutions that met the guest's needs and company policies.
Education
MBA - Business Administration
Belmont University
Nashville, TN 08.2024 - 08.2025
Bachelor of Arts - Marketing
Trevecca Nazarene University
Nashville, TN 08.2019 - 05.2024
Skills
Project Coordination
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
MBA - Business Administration
Belmont University
08.2024 - 08.2025
Business Development Intern
Pinter (Honduras)
05.2024 - 08.2024
Retail Associate
Fanatics
07.2023 - 05.2024
Administrative Assistant
LHH
07.2023 - 09.2023
Digital Marketing Intern
Pinter (Honduras)
05.2022 - 08.2022
Guest Services Intern
Nashville Predators
08.2021 - 12.2021
Bachelor of Arts - Marketing
Trevecca Nazarene University
08.2019 - 05.2024
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