Summary
Overview
Work History
Education
Skills
Timeline
Generic

juan oropeza

Plano,TX

Summary

Dynamic and results-driven Shift Leader at Salata with a proven track record in team leadership and customer service excellence. Skilled in cash handling and problem-solving, I effectively trained staff and resolved customer issues, fostering a positive work environment and enhancing overall service quality. Committed to maintaining high standards of safety and efficiency.

Overview

3
3
years of professional experience

Work History

Shift Leader

Salata
06.2025 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Cocina

Hotel Cambria
02.2023 - 08.2023

Encargado de prepracion y limpieza en todo el turno del dia , ademas de Atencion al cliente

Cocina

Salata
05.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Cocinero

Original Chopshop
07.2023 - 04.2025
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

High School Diploma -

Colegio Calazans
Carora Venezuela

TSU Administracion De Recursos Fisicos Y Financieros - Business Administration

Colegio Universitario Fermin Toro
Barquisimeto Venezuela
12.1998

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Customer service focus
  • Flexible schedule
  • Team motivation
  • Training assistance
  • Customer service management
  • Team collaboration and leadership
  • Team supervision
  • Motivational leadership

Timeline

Shift Leader

Salata
06.2025 - Current

Cocinero

Original Chopshop
07.2023 - 04.2025

Cocina

Hotel Cambria
02.2023 - 08.2023

Cocina

Salata
05.2022 - Current

High School Diploma -

Colegio Calazans

TSU Administracion De Recursos Fisicos Y Financieros - Business Administration

Colegio Universitario Fermin Toro
juan oropeza