Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Juan Oropin

Los Angeles,CA

Summary

Dynamic Regional Manager with a proven track record at Parakeet Cafe, excelling in operations and staff development. Expert in coffee and health code compliance, I foster a culture of excellence, enhancing guest satisfaction and driving sales growth. Passionate about team empowerment, I successfully reduced turnover and optimized performance across multiple locations.

Overview

11
11
years of professional experience

Work History

Regional Manager

Parakeet Cafe
09.2022 - Current
  • Responsible for managing, opening and overseeing 3 locations for an all Organic Café with Made from Scratch food and a full, Third Wave Coffee bar emphasizing the highest quality ingredients, full Bakery & Coffee Roasting program across LA & OC area, with proven track record of success in hiring, training & development of team members and management teams.
  • Extensive coffee and espresso knowledge, helped ensure a quality café & bakery experience to every guest.
  • Day to day duties include collaborating with Ownership & Executive Management in setting financial & operational targets, company culture and ensuring stores met and exceeded set goals, including growing sales and optimizing labor and other budgets. Oversaw scheduling & Operations across all locations.
  • Ensured continuous guest satisfaction through promoting use of Loyalty Programs, guest feedback and training of staff to create a positive environment of hospitality and resolution at every location.
  • Extensive knowledge in restaurant financials, inventory control, P&L, budgeting & store metrics.

General Manager

Greenleaf Kitchen & Cocktails, Shores at LAX Hyatt
03.2021 - 12.2022
  • Full Service concept serving New American style dishes, steak, salads and pasta, highlighting local ingredients and seasonal produce. Managed a small team of 10-12 people for a dinner only restaurant as part of the Food & Beverage program for Hyatt House, including a full bar. Duties included:
  • Managed daily operations, inventory, scheduling and hiring.
  • Oversaw pool area bar sales and Cocktail program.
  • Assist with Marketplace operation and stocking
  • Overseeing complimentary hotel breakfast as part of Food & Beverage program for up to 300 rooms.

General Manager

Greenleaf Kitchen & Cocktails
01.2015 - 08.2022
  • Managed a vibrant healthy, high volume Food & Cocktails restaurant with about 40 employees, full bar and made-from-scratch kitchen. Worked at several locations over the years and cultivated a strong relationship with the teams I built and managed.
  • Worked my way up from busser to GM over the years and assisted in several store openings, training & operations.
  • I oversaw budget implementations, employee reviews, training and schedules for FOH & BOH.
  • Managed a diverse group of people, trained and developed staff for successful day to day operations and reduced turnover across several locations in SoCal.
  • Assisted in the opening of 3 out of State locations in New York, Austin and Chicago. This included hiring, training and implementation of sales strategies in a variety of different markets.

Education

Associate of Arts - Photography

Santa Monica College
Santa Monica, CA
04-2022

Skills

  • Operations
  • Staff training and development
  • People & Culture values
  • Coffee/Wine/Liquor knowledge
  • Punctual, passionate and dedicated individual
  • Expert Health Code Compliance

Languages

Spanish
English

Interests

  • Freelance Photographer, great eye for detail and marketing
  • Creative musician and guitar player


Timeline

Regional Manager

Parakeet Cafe
09.2022 - Current

General Manager

Greenleaf Kitchen & Cocktails, Shores at LAX Hyatt
03.2021 - 12.2022

General Manager

Greenleaf Kitchen & Cocktails
01.2015 - 08.2022

Associate of Arts - Photography

Santa Monica College

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Juan Oropin