Juan Orozco
Doral,FL
Summary
Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.
Overview
8
8
years of professional experience
Work History
Bartender
Doral Steakhouse
08.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
Bartender Supervisor
Bocas House
06.2016 - Current
- Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
- Increased customer satisfaction by providing exceptional service and crafting high-quality cocktails.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Lead Barista
Bocas House
06.2016 - Current
- Mentored new staff members on proper techniques for espresso preparation and milk steaming, ensuring high-quality beverages.
- Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.
- Accelerated order completion times by efficiently multitasking between brewing, steaming, pouring, and serving various drinks simultaneously.
- Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
- Improved barista skills through one-on-one training sessions and practical demonstrations.
Education
Bachelor of Science - System Engineering
JJ Juan De Jesus Montilla
Venezuela04-2012
High School Diploma -
Unidad Educativa Jose Antonio Paez
Venezuela07-2007
Skills
- Strong multitasking
- Highly reliable
- Team player attitude
- Clear and effective communication
- Cleanliness and hygiene
- Alcohol awareness
- Team training and development
- Inventory
- Liquor restocking
- Bar operations management
- Problem-solving abilities
- Multitasking
- Cocktail preparation
Timeline
Bartender
Doral Steakhouse
08.2023 - Current
Bartender Supervisor
Bocas House
06.2016 - Current
Lead Barista
Bocas House
06.2016 - Current
Bachelor of Science - System Engineering
JJ Juan De Jesus Montilla
High School Diploma -
Unidad Educativa Jose Antonio Paez
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