JUAN ORTEGA

Enthusiastic and experienced IT Professional interested in obtaining an opportunity in the Implementation field that provides career growth, and where I can contribute to the organization's success by applying my expertise in the information Technology industry through API testing, researching, and troubleshooting of software issues with excellent customer service orientation. Highly effective individual emphasizing creativity in solving problems with more than four years of experience in Technical support roles backed by a professional and courteous demeanor under demanding circumstances. Exceedingly motivated with a proven ability to build and work collaboratively within a strong team environment to improve and get the job done. Self-motivated, responsible and proactive Strong analysis and problem-solving skills Ability to work well under pressure in an agile environment More than 5 years of experience in the IT field Bilingual (fluent in English and Spanish, spoken and written)