Juan-Pablo Plascencia
San Bruno,CA
Summary
Skillful at elevating customer satisfaction, my tenure at In-N-Out Burger showcases a proven track record in maintaining high cleanliness standards and resolving concerns with diplomacy. Skilled in cash handling and customer service, I consistently contributed to a positive dining experience, enhancing brand representation through meticulous attention and a strong work ethic. Developed strong organizational and multitasking skills in fast-paced warehouse environment. Demonstrated ability to manage inventory, coordinate logistics, and ensure timely order fulfillment. Looking to transition into new field where these skills contribute to operational efficiency and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Store Employee
In-N-Out Burger
05.2022 - 09.2022
- Increased customer satisfaction by providing exceptional customer service and addressing inquiries promptly.
- Performed routine maintenance tasks such as sweeping floors or tidying up storage areas to maintain a safe working environment for employees and customers alike.
- Addressed any escalated customer concerns in a calm manner while seeking solutions that satisfied both parties involved.
- Maintained store cleanliness and organization, resulting in a visually appealing eating environment.
- Assisted in training new staff members, sharing knowledge of store policies and procedures to improve overall team performance.
Warehouse Associate
Amazon
11.2024 - 01.2025
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
Education
High School Diploma -
Capuchino High
Millbrae, CA05.2024
Computer Science
College Of San Mateo
San Mateo, CASkills
- Strong Work Ethic
- Cleanliness and hygiene
- Decision-Making Competence
- Cash Handling Accuracy
- Brand representation
- Customer Service
- Friendly and Helpful
- Honest and Dependable
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Associate
Amazon
11.2024 - 01.2025
Store Employee
In-N-Out Burger
05.2022 - 09.2022
High School Diploma -
Capuchino High
Computer Science
College Of San Mateo
Similar Profiles
Jarom GuymonJarom Guymon
Level 6 Associate at In-N-Out BurgerLevel 6 Associate at In-N-Out Burger
Katessa MorfordKatessa Morford
Customer Service Cashier at In-N-Out BurgerCustomer Service Cashier at In-N-Out Burger
Joshua GaribayJoshua Garibay
Cashier at In-N-Out BurgerCashier at In-N-Out Burger
Emily AguileraEmily Aguilera
Store Associate at In-N-Out BurgerStore Associate at In-N-Out Burger
Laura McBrideLaura McBride
Substitute Teacher at San Mateo Union High School DistrictSubstitute Teacher at San Mateo Union High School District