Summary
Overview
Work History
Education
Skills
Timeline
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Juan Pacheco

Edinburg

Summary

Dynamic sales professional with a proven track record at United Rentals, excelling in customer relationship management and sales strategy development. Consistently exceeded sales targets by cultivating strong client partnerships and implementing effective lead generation tactics. Adept at negotiating terms and enhancing customer satisfaction through tailored solutions, driving significant revenue growth.

Overview

23
23
years of professional experience

Work History

Outside Sales Representative

United Rentals
07.2021 - 03.2025
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Exceeded monthly sales targets and quotas consistently.

Branch Manager

United Rentals
10.2013 - 06.2021
  • Evaluated branch performance against critical KPIs, taking necessary steps to meet or surpass goals.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.

Inside Sales Representative

United Rentals
03.2010 - 10.2013
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
  • Participated in industry events and trade shows to network with prospects, gather leads, and increase brand awareness.
  • Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.

Branch Manager

Briggs Equipment
05.2002 - 11.2009
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Maintained friendly and professional customer interactions.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.

Education

University of Texas Pan American
Edinburg, TX

High School Diploma -

Pharr San Juan Alamo High School
San Juan, TX

Skills

  • Customer relationship management
  • Sales strategy development
  • Market analysis
  • Lead generation
  • Negotiation tactics
  • Time management
  • Team collaboration
  • Relationship building
  • Customer Service-oriented

Timeline

Outside Sales Representative

United Rentals
07.2021 - 03.2025

Branch Manager

United Rentals
10.2013 - 06.2021

Inside Sales Representative

United Rentals
03.2010 - 10.2013

Branch Manager

Briggs Equipment
05.2002 - 11.2009

University of Texas Pan American

High School Diploma -

Pharr San Juan Alamo High School

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Juan Pacheco