Juan Palacio

· Managed research and development focused on Artificial Intelligence (AI) for the School of Science.

· Utilized Python in conjunction with ChatGPT API to develop Finn AI, a tool designed to provide students with fast and accurate information to improve academic experiences.

· Collaborated with the mentor to integrate ChatGPT API into Finn AI, enhancing its functionality and responsiveness by more than 50%. Contributed to ongoing research on the optimal utilization of AI to enhance learning outcomes and student engagement with a research paper that will be published this year.

· Improving the front and back ends utilizing the PERN stack (PostgreSQL, Express.js, React.js, Node.js) and deploying using AWS.

· Spearheaded the development of a responsive landing page using HTML, CSS, and JavaScript, resulting in a 30% increase in overall website performance metrics.

· Implemented SEO strategies, leading to a 50% boost in organic traffic within the first 2 months, enhancing JP Cabinet Creations' online visibility.

· Currently refining the app using React, Typescript, and Tailwind CSS skills, aiming to elevate website interactivity and design efficiency.

· Optimized website loading time, achieving a 30% reduction, and contributing to a 25% increase in user engagement.

• Supervise day-to-day lamination of 100 plus cabinets worth over $100,000.
• Provide oversight management for installation of cabinetry in 15 Humana medical offices, bringing the company over $1.5M in revenue.
• Ensure maximized job control productivity through reportable monitoring and evaluations of 10 employees, improving productivity by 30%
• Adjusted workflow and materials to meet production deadlines, coordinating additional resources to meet challenging timelines.

• Delivered pizza, sides and other menu items to thousands of customers improving store's sales by at least 5%.
• Projected positive image to customers.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Fostered positive working relationships with regular customers and teammates.

• Managed over 50 customer calls per day, reservations, and to-go orders by phone answered customer questions increasing sales by 10%
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness, increasing customer satisfaction by 15%
• Assisted managers, servers, bartenders, and cooks with quickly resolving service- and food-related issues, increasing restaurant efficiency by 10%

• Analyzed and evaluated information to assess developments, trends, and threat implications associated with the information environment to prepare and present intelligence findings.
• Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation.
• Recognized for ability to lead a team of intelligence analysts. Assisted team members throughout the intelligence lifecycle.
  
• Developed greater regional, political and social awareness of the region and knowledge of regional threats.
  
• Recognized by government authorities for delivering high-quality reports.
  
• Received an award as a team leader using language skills and interpersonal skills to promote cooperation and information sharing.

• Managed day-to-day safety of 100 plus skaters, reducing medical emergencies from 3 to 1 a month,
• Provided exceptional customer service to over 10,000 skaters and customers increasing customer satisfaction ratings from 3 to 4.7