Juan Palencia-pineda
Arden,NC
Summary
Adept at food safety and preparation, I excelled at Ingles Markets Inc by mastering task delegation and sanitation standards, leading to a significant improvement in service efficiency. My ability to train new employees and manage large catering orders showcases my strong multitasking abilities and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Deli Shift Lead
Ingles Markets Inc
Arden, NC
12.2023 - Current
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized work environment, promoting efficiency and adherence to health standards.
- Trained new employees on deli procedures, equipment usage, and safety protocols for successful integration into the team.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Crew Member
McDonald’s
Arden, NC
08.2020 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Stocked shelves to organize aisles in assigned department.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Maintained current knowledge of all team position requirements
Education
Buncombe County Virtual Academy
Asheville, NC01.2024
Skills
- Food safety knowledge
- Food Preparation
- Sanitation Standards
- Task Delegation
Timeline
Deli Shift Lead
Ingles Markets Inc
12.2023 - Current
Crew Member
McDonald’s
08.2020 - 12.2023
Buncombe County Virtual Academy