MS Office: Word, Excel, PowerPoint, and Outlook
Juan Peña
Operations Manager
Como,MS
Summary
- Advanced Operations Manager offering over 17 years of experience with proven success in manufacturing and production, quality assurance and leadership. Focused on successful team building, cost-cutting and operational improvements without impacting quality of products and services. Applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Highly skilled in streamlining and improving operations through continuous procedure examination and cross-functional collaboration. improving processes and increasing productivity. Solid understanding of industry trends, excellent communication skills, talent for spotting issues and improving processes and increasing productivity.
- Reliable team player committed to training high-performing teams. Results-driven and resilient in developing teams while bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas iimproving processes and increasing productivity
Overview
17
17
years of professional experience
4
4
years of post-secondary education
2
2
Language
Work History
Motor Control/Operations Manager
North American Electric
Hernando, MS
02.2012 - 09.2021
- Managed employee scheduling, payroll and data collection to maximize project outcomes.
- Increased productivity and overall output by developing new processes and stream-lining procedures.
- Created new and improved training program for all new hires.
- Proactively identified and solved complex layout, wiring and functionality problems that impacted engineering management and business direction.
- Wiring schematic corrections.,
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Enhanced and redefined organizational structure to maintain competitive edge across territories.
- Trained, coached and mentored staff to support smooth adoption of new programs.
- Scheduled meetings with supervisors to identify business obstacles, establish financial goals and tailor products to individual markets.
- Designed modern employee recognition program which boosted productivity and improved morale.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Formulated processes to reduce downtime and financial loss.
- Identified procedure or process changes required to improve performance and productivity.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Developed systems to track and log work issues.
- Introduced new methods, practices and systems to reduce turnaround time.
Operations/Assistant Logistics Manager
Crescent Directional Drilling
Houston, TX
07.2010 - 02.2012
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Directed shipping and receiving of wide range of products daily.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
- Created and enforced detailed organization processes to increase quality and service standards.
- Collaborated with manufacturing and supply chain management.
- Implemented new operational strategies to improve processes, systems and behavior.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Operations/Logistics Manager
Inrock Directional Drilling
Houston, TX
09.2004 - 07.2010
- Developed criteria, application instructions, procedural manuals and contracts for federal and state public transportation programs.
- Negotiated with various freight companies and received annual contracts.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
- Directed shipping and receiving of wide range of products daily.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles and facilities.
- Reviewed established business practices and improved processes to reduce expenses.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Created and enforced detailed organization processes to increase quality and service standards.
Education
High School Diploma -
John H. Reagan High School
Houston, TX 08.1990 - 05.1994
Skills
Distribution and warehousing
Shipping and receiving
Warehouse Logistics
Training and education
Operations and logistics
Effective communication
Delivery schedule oversight
Forklift Operations
Loading and unloading
Materials management
Production planning
Staff supervision
Budget control
Budget planning
Logistics Management
Shipment coordination
Staff Management
Safety regulations implementation
Continuous Improvement
Documentation
MS Word, Excel, Power Point Overall computer operating systems skills
Software
Timeline
Motor Control/Operations Manager
North American Electric
02.2012 - 09.2021
Operations/Assistant Logistics Manager
Crescent Directional Drilling
07.2010 - 02.2012
Operations/Logistics Manager
Inrock Directional Drilling
09.2004 - 07.2010
High School Diploma -
John H. Reagan High School
08.1990 - 05.1994