Summary
Overview
Work History
Skills
Timeline
Generic

Juan Pena

Corpus Christi

Summary

At Corpus Christi State Supported Living Center, I excelled in compassionate caregiving and efficient time management, significantly enhancing client wellness and participation in social activities. My proactive approach in crisis intervention and commitment to client dignity through personalized care plans underscored my ability to foster positive environments and support interdisciplinary team goals.

Overview

7
7
years of professional experience

Work History

Staff Member

Boys and Girls Club
11.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Established positive relationships with customers and other staff members.
  • Responded sensitively and competently to service customers with diverse cultural backgrounds.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
  • Trained new employees on company policies and procedures, contributing to a cohesive team atmosphere and improved overall performance.
  • Participated in team-building activities to foster teamwork and collaboration.

Direct Support Professional

Corpus Christi State Supported Living Center
02.2018 - 11.2023
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
  • Transported clients to medical and dental appointments to provide support.

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Client documentation
  • Housekeeping tasks
  • Decision-making support
  • Relationship building
  • Direct patient care
  • Transportation
  • Appointment scheduling
  • Patient care
  • Client transportation
  • Goal setting
  • Team collaboration
  • Social skills development
  • Recreational activities
  • Patient management
  • Transportation assistance
  • Indirect patient care
  • Care delivery
  • Case management

Timeline

Staff Member

Boys and Girls Club
11.2023 - Current

Direct Support Professional

Corpus Christi State Supported Living Center
02.2018 - 11.2023
Juan Pena