Summary
Overview
Work History
Education
Skills
Timeline
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Juan Perez

Webster

Summary

Dynamic professional with a proven track record in customer relationship building and database management, honed across roles at HEB and Chic-Fil-A. Expert in fostering customer loyalty and enhancing operational efficiency, demonstrated by surpassing sales targets through meticulous organization and effective team training. Skilled in both team development and technical tasks, ensuring a seamless customer experience. Adequate employee and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Produce Partner

HEB
10.2021 - Current
  • Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
  • Stayed informed on industry developments and market trends to gain competitive advantage.
  • Maintain cleanliness to the whole department and get rid of the bad product on the shelf and runs.
  • Ensure all runs and shelf's are fully stocked in a timely manner.
  • Ensure all products are off the trucks and break down and organized all the product in the backroom.
  • Set up displays and change price tags on the necessary products that need it.

Assistant Manager

7-eleven
08.2020 - 05.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Organize shelves and coolers to ensure cleanliness and appropriate visual appearance of the store.
  • Managed and placed orders on Inventory to guarantee proper products were ordered.

Cashier/prep Cook

Chic-Fil-A
08.2019 - 07.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.

Education

High School Diploma -

Clear Creek High School
League City, TX
05-2020

Skills

  • Customer relationship building
  • Customer service
  • Customer assistance
  • Cleaning and organization
  • Training and Development
  • Equipment monitoring
  • Database Management

Timeline

Produce Partner

HEB
10.2021 - Current

Assistant Manager

7-eleven
08.2020 - 05.2021

Cashier/prep Cook

Chic-Fil-A
08.2019 - 07.2020

High School Diploma -

Clear Creek High School

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Juan Perez