Juan Pineda

• Assistant Front-End Manager Oversaw daily operations of the front-end department, managing over 60 employees.
• Ensured smooth workflow across departments, maintaining high standards fo customer service and safety.
• Managed scheduling, payroll adjustments, and employee performance.
• Coordinated with other department managers to ensure operational efficiency.
• Handled employee sick calls and provided support for team coverage.
• Night Merchandise Manager/ Night Merch Supervisor Supervised night receiving, merchandising, and back stock operations.
• Ensured merchandise was correctly received, stored, and displayed according to seasonal plans and safety standards.
• Managed safety certifications for forklift drivers and warehouse employees.
• Maintained accurate inventory records and resolved receiving discrepancies.
• Front-End Supervisor
• Led front-end team to ensure excellent member service and operational efficiency.
• Supervised cashiers, cart attendants, and cleaning staff.
• Managed daily reports, productivity, and safety compliance.
• Cashier / Cashier Assistant
• Ensured accurate checkout transactions and maintained cleanliness of the sales floor.
• Supported cashiers to improve accuracy and speed at the registers.
• Membership
• Managed member sign-ups, processed credit applications, and handled personal information with confidentiality.
• Assisted members with membership inquiries and issues.
• Carts Pusher
• Collected shopping carts from parking l;ot, prepared carts for customer use.

-Provided excellent customer service in the bedding department.

-Advised customers on product differences, thread counts, softness, and bedding options.

-Operated registers and assisted with checkout.