Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Juan Ramirez

Oxnard,CA

Summary

Highly organized Assistant Manager skilled in leading teams, managing daily operations and boosting customer satisfaction. Achieved success in increasing sales and profits, resolving customer complaints, and overseeing staff. Committed to providing exceptional customer service and operational compliance.

Overview

5
5
years of professional experience

Work History

Warehouse Forklift Operator/Warehouse Shipping Clerk

OFI Comp.
02.2025 - Current
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Public Safety Trainee

Oxnard Police Department
09.2024 - 01.2025
  • Assisted in the development and implementation of safety policies and procedures for new employees.

Assistant Manager/Schedule Coordinator

Ventura Stone
08.2020 - 06.2024
  • Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties.
  • Helped oversee the daily operations of the store, managing staff and inventory.
  • Implemented innovative strategies for increasing efficiency in daily operations.
  • Utilized knowledge of company products and services to make recommendations and up-sell items according to customer needs.
  • Resolved customer complaints quickly and effectively while maintaining a high level of professionalism.
  • Communicated with clients to address questions, concerns, and needs and provide quality customer service.
  • Coordinated employee schedules according to staff availability and processed time-off requests.
  • Followed safety protocols and regulations for operating a forklift.
  • Received incoming shipments promptly and safely unloaded them using proper handling techniques and equipment.

Shipping and Receiving Clerk

Prime Skill Staffing
12.2019 - 07.2020
  • Maintained records for management reports and inventories of supplies needed.
  • Prepared finished goods for shipment according to customer requirements.
  • Notified management of product discrepancies or equipment malfunctions.
  • Utilized barcode scanners to track shipment status throughout the process.
  • Packed, sealed, and labeled customer orders to prepare for shipping.
  • Exhibited excellent problem-solving skills when faced with challenging tasks.
  • Loaded and unloaded packages and merchandise from industrial trucks.

Education

Associate of Arts - Sociology

Oxnard College
Oxnard, CA

High School Diploma -

Pacifica High School
Oxnard, CA
06.2008

Skills

Customer Service

Problem-Solving

Goal-Oriented

Bilingual English/Spanish

Project Management

Computer Skills

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Forklift Operator/Warehouse Shipping Clerk

OFI Comp.
02.2025 - Current

Public Safety Trainee

Oxnard Police Department
09.2024 - 01.2025

Assistant Manager/Schedule Coordinator

Ventura Stone
08.2020 - 06.2024

Shipping and Receiving Clerk

Prime Skill Staffing
12.2019 - 07.2020

Associate of Arts - Sociology

Oxnard College

High School Diploma -

Pacifica High School

Similar Profiles

CREATE PROFILE