Juan Ramirez
Manville,NJ
Summary
Towing professional with expertise in problem-solving and communication. Demonstrated success in assisting customers during roadside emergencies while maintaining safety and operational efficiency. Proven track record of effective towing operations under pressure.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
towing
Noll Brothers Towing Service
Iselin, New Jersey
07.2024 - Current
- Arranged for towing and storage or impound of abandoned vehicles.
- Maintained accurate records of all towing activities.
- Assisted law enforcement agencies with towing needs.
- Provided customers with safe towing services from accident sites or breakdowns.
towing police rotation
Kovi Towing LLC
Flemington, New Jersey
03.2023 - 06.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed aircraft towing and marshalling operations in a safe and timely manner.
- Performed vehicle inspections prior to towing.
Towing Operator
Mikes Towing/ Recovery
Bridgewater, New Jersey
05.2021 - 07.2022
- Operated tow trucks for vehicle recovery and transport.
- Assisted customers with vehicle issues during roadside assistance calls.
- Coordinated with dispatch to prioritize and manage towing requests.
Food Delivery Driver
Vijay Home Food
Edison, New Jersey
03.2020 - 04.2021
- Delivered meals promptly to customers in designated areas.
- Managed order pickups efficiently from kitchen staff.
Delivery Driver
Dream on me Industries
Somerset , NJ
01.2017 - 02.2020
- Ensured timely product delivery to customers across designated routes.
- Managed delivery schedules to optimize punctuality at customer locations.
- Communicated with dispatch regarding delays and route modifications.
Skills
- Vehicle recovery and towing
- Route navigation
- Customer assistance
- Vehicle inspection
- Dispatch coordination
- Customer service
- Record keeping
- Communication skills
Languages
Spanish
Professional
English
Professional
Certification
Driver Licenses
Timeline
towing
Noll Brothers Towing Service
07.2024 - Current
towing police rotation
Kovi Towing LLC
03.2023 - 06.2024
Towing Operator
Mikes Towing/ Recovery
05.2021 - 07.2022
Food Delivery Driver
Vijay Home Food
03.2020 - 04.2021
Delivery Driver
Dream on me Industries
01.2017 - 02.2020