Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juan Ramirez Perez

Raleigh

Summary

Results-driven professional with strong organizational skills and a focus on customer service. Demonstrated success in managing inquiries and resolving issues, contributing to improved customer experiences and retention.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Client Relationship Advocate

Fidelity Investments
Raleigh, NC
01.2025 - Current
  • Assisted customers with inquiries and product information, enhancing overall service experience.
  • Resolved customer complaints promptly, maintaining positive relationships and loyalty.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Education

Bachelor of Science - Economics

North Carolina State University
Raleigh, NC
05-2024

Bachelor of Science - Business Administration Concentration in Finance

North Carolina State University
Raleigh, NC
05-2024

Skills

  • Customer relations
  • Database maintenance
  • Organization
  • Microsoft Excel

Certification

  • Licensed SIE, Series 7, Series 63

Timeline

Client Relationship Advocate

Fidelity Investments
01.2025 - Current

Bachelor of Science - Economics

North Carolina State University

Bachelor of Science - Business Administration Concentration in Finance

North Carolina State University
Juan Ramirez Perez