Juan Ravelo
Fort Lauderdale
Summary
Dynamic leader with expertise in team management and customer service. Proven ability to enhance customer experiences and train staff for operational excellence. Strong focus on achieving measurable results and fostering a collaborative work environment.
Overview
10
10
years of professional experience
Work History
Cocinero de Línea / Freidor
Vayalo Productions (Cowy Burguers)
Miami
05.2025 - Current
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Collaborated with team members to ensure timely meal delivery during peak hours.
- Prepared and cooked a variety of menu items for high-volume service.
- Followed food safety guidelines to handle, store, and prepare ingredients properly.
- Monitored inventory levels and reported shortages to management for replenishment.
- Trained new staff on cooking techniques and kitchen procedures effectively.
Maintanence Supervisor
KVR properties LLC
Lauderdale Lakes
06.2024 - Current
- Coordinated repair schedules with maintenance staff and external contractors.
- Maintained inventory of tools, equipment, and maintenance supplies.
- Trained new team members on safety protocols and maintenance procedures.
- Responded to tenant requests for repairs and maintenance services promptly.
- Implemented preventive maintenance plans to reduce emergency repairs.
- Collaborated with property management to address tenant concerns effectively.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
Country Manager
Converse Ecuador
Ecuador
06.2020 - 01.2023
- Led strategic initiatives to enhance market presence across Ecuador.
- Managed cross-functional teams to align goals with brand objectives.
- Coordinated training programs for staff to improve service standards.
- Monitored competitor activities to identify opportunities for growth.
- Coached and motivated staff to achieve sales targets.
- Analyzed financial data including budgets, income statements, balance sheets and cash flow statements to assess performance of the country office.
Store Manager
Massimo Dutti (Inditex Ecuador)
Ecuador
09.2016 - 06.2020
- Directed daily store operations to enhance customer experience and satisfaction.
- Coordinated staff schedules to maximize coverage during peak shopping hours and enhance customer service.
- Managed team performance through training, support, and motivation initiatives.
- Trained and supervised new hires to ensure effective performance and integration into the team.
- Oversaw inventory management processes to ensure product availability and organization.
- Implemented visual merchandising standards to maintain brand aesthetics and appeal.
- Built positive relationships with customers to drive loyalty and encourage repeat business.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Education
BBA - Human Resources Management
Instituto Universitario Cordillera
Ecuador04-2022
Bachelor of Science -
Alejandro Humboldt
Venezuela04-2016
Skills
- Facility management
- Maintenance training
- Parts inventory
- Team leadership
- Problem solving
- Effective communication
- Customer service
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Cocinero de Línea / Freidor
Vayalo Productions (Cowy Burguers)
05.2025 - Current
Maintanence Supervisor
KVR properties LLC
06.2024 - Current
Country Manager
Converse Ecuador
06.2020 - 01.2023
Store Manager
Massimo Dutti (Inditex Ecuador)
09.2016 - 06.2020
BBA - Human Resources Management
Instituto Universitario Cordillera
Bachelor of Science -
Alejandro Humboldt