Juan Rentas
Harmony
Summary
Talented Shop Foreman with 15 years of Automotive experience. Keeps team members on-task to optimize workflow and meet challenging project deadlines. Experienced in training, coaching and motivating employees. History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Mechanic Shop Foreman
Auto Solution
12.2019 - Current
- Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
- Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
- Created custom preventative maintenance programs tailored to individual client needs, resulting in fewer unexpected breakdowns.
- Managed warranty claims efficiently by liaising with manufacturers directly which led to quicker resolution times.
- Increased overall productivity by implementing efficient scheduling systems to optimize mechanic workload distribution.
- Maintained up-to-date knowledge of industry trends, staying ahead of competitors in offering cutting-edge services.
- Facilitated clear communication between mechanics and customers, explaining repair processes and answering inquiries professionally.
- Boosted employee morale through recognition programs and team-building activities, contributing to a positive work environment and increased staff retention rates.
- Mentored junior mechanics, providing guidance on best practices and technical knowledge to improve their skills.
- Enhanced shop efficiency by streamlining work processes and delegating tasks to appropriate team members.
- Trained and coached employees to improve performance and skills.
- Used hand and power tools, equipment, and instruments accurately.
- Utilized proper tools and materials to adhere to safety guidelines.
- Organized ongoing maintenance schedules to boost system performance.
- Managed efficient teams of up to 10 employees.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Sales Manager
Rainbow Vacuum
12.2017 - 11.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to expain sales opportunities.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
- Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
Technician
Firestone Auto Care
08.2014 - 11.2017
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Achieved significant energy savings by installing and maintaining energy-efficient systems.
- Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
- Maintained meticulous records of maintenance activities, ensuring compliance with industry standards.
Warehouse Worker
Coca-Cola
01.2013 - 06.2014
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100 pounds.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Enhanced order fulfillment accuracy, double-checking each order against its picking list.
- Moved furniture and boxes using utility dolly and truck ramp.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Associate in Electronics Engineering Technology - Automotive Engineering Technology
Mech-Tech College
Caguas, PR10.2003
Skills
- Brake Systems
- Tire Services
- CAN Bus Systems
- Powertrain Systems
- Engine repair
- Air Conditioning
- Suspension Systems
- Fluid Services
- Vehicle inspections
- Battery Services
- Exhaust Systems
- Steering systems
- Electronic diagnostics
- Fuel systems
- Heating Systems
- Alignment Services
- Electrical Systems
- Software Updates
- Schematic Interpretation
- OBD-II Systems
- Alternative Fuel Vehicles
- Employee Motivation
- Professional Communication
- Heavy Lifting
- Decision-Making
- Hand and Power Tool Operation
- Team Collaboration
- Multitasking Abilities
- Multitasking
- Problem-Solving
- Teamwork and Collaboration
- Cost Reduction
- Machine Operation
- Fabrication skills
Certification
- Licensed Ase Certified
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Mechanic Shop Foreman
Auto Solution
12.2019 - Current
Sales Manager
Rainbow Vacuum
12.2017 - 11.2019
Technician
Firestone Auto Care
08.2014 - 11.2017
Warehouse Worker
Coca-Cola
01.2013 - 06.2014
Associate in Electronics Engineering Technology - Automotive Engineering Technology
Mech-Tech College