Juan Rios
Cibolo,TX
Summary
Consultant adept at overseeing projects from start to finish, ensuring high-quality results. Specializes in home technology, with a history of tackling complex technical issues. Demonstrated success in creating solutions that align with customer expectations and needs.
Overview
15
15
years of professional experience
Work History
Consumer Electronic Double Agent
Best Buy
San Antonio, TX
07.2016 - Current
- Implemented technology and educational support tailored to specific client needs.
- Strengthened client relationships to cultivate future business opportunities.
- Regularly assessed service quality by monitoring service plans through follow-ups.
- Collaborated with customers, sales teams, and management to define needs and develop solutions.
- Crafted detailed work plans to align with deadlines and strategic business priorities.
Supervisor
Best Buy
San Antonio, TX
07.2010 - 07.2016
- Utilized leadership expertise to streamline team operations and improve workflow organization.
- Addressed customer complaints promptly, modifying policies to meet dynamic requirements.
- Conducted performance evaluations, coaching employees to develop competencies in weak areas.
- Maintained adherence to company policies and communication goals throughout operations.
Education
High School Diploma -
Poinciana High School
Kissimmee, FL05.2006
Skills
- Engagement with clients
- Assessment of performance
- Analytical project evaluation
- Detail-oriented documentation
- Effective time management
- Strategic problem solving
Languages
Spanish
Professional Working
Accomplishments
- Led a team to complete a project ahead of schedule
- Recognized by management for outstanding customer service
- Spearheaded onboarding training for new hires
- Covered management duties during supervisors PTO , ensuring team goals were met
Timeline
Consumer Electronic Double Agent
Best Buy
07.2016 - Current
Supervisor
Best Buy
07.2010 - 07.2016
High School Diploma -
Poinciana High School