Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

JUAN RIVAS

Collinsville,IL

Summary

Dynamic Project Manager with a proven track record at SERVPRO, adept in managing complex restoration projects and fostering strong client relationships. Excelled in project monitoring and reporting, leveraging bilingual capabilities to enhance team communication and efficiency. Demonstrated leadership by effectively guiding teams of up to 25, ensuring project success and client satisfaction. Hardworking professional with experience in field operations, administrative support, and customer service. Highly organized and self-motivated with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Project Manager

Servpro
10.2024 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.

Assistant Project Manager

Servpro
04.2022 - 10.2024
  • Managed water, fire, and mold restoration projects, including large losses
  • Utilized Xactimate for sketching both commercial and residential projects
  • Coordinated with clients, contractors, and insurance companies to ensure project completion and client satisfaction
  • Coordinated project schedules and resources ensuring timely completion and client satisfaction
  • Facilitated communication between teams enhancing collaboration and project efficiency
  • Monitored project documentation, ensuring accuracy and accessibility for all parties involved
  • Monitored costs incurred by project staff to identify budget issues
  • Planned, scheduled and coordinate project activities to meet deadlines
  • Resolved project issues and conflicts between project teams in a timely manner
  • Assisted in developing project plans, objectives, and deliverables
  • Provided administrative and project support to project managers and other team members
  • Developed scopes of work and executed subcontracts and purchase orders
  • Prepared daily status updates for senior management regarding progress on assigned projects

Crew Chief

Servpro
10.2021 - 03.2022
  • Analyzed, estimated and reported production costs
  • Prepare quantity take-off of materials and forecast labor to complete operations
  • Assisted in developing standard operating procedures for various tasks related to the production process
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance
  • Monitored and adjusted production processes and equipment's to comply with QAQC process of the company and increase productivity
  • Demonstrated ability to work efficiently under pressure while maintaining high standards of accuracy
  • Identified operational process inefficiencies to recommend necessary improvements
  • Maintained accurate records of costs associated with every project
  • Coordinated daily meetings with trades and labor to complete activities as per Master Schedule
  • Developed comprehensive risk management plans that identified potential hazards before commencing work onsite and in this way comply with HSE company policies
  • Reviewed plans and drawings to ensure projects were compliant with building codes, regulations and safety standards
  • Supervise installation and maintenance of Mechanical and electrical equipment's
  • Oversaw personnel to maintain adequate staffing and minimize overtime

Education

Bachelor's degree - Business Administration

Universidad Rafael Belloso Chacin
01.2020

High School Diploma -

U.E Nuestra Señora de Chiquinquirá Maristas
01.2013

Skills

  • Ability in identifying project scopes
  • Overseeing production of restoration projects
  • Assessing employee performance
  • Managing workflow and schedules
  • Highly motivated
  • Strong sense of personal accountability
  • Client Interfacing
  • Project monitoring
  • Technical understanding
  • Efficiently managed diverse types of restoration projects
  • Led projects with crews ranging from 3 to 25 members
  • Safety oriented
  • Client Relationships
  • Project Reporting

Certification

  • Water Damage Restoration Technician (WRT) – Institute of Inspection, Cleaning, and Restoration Certification.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Project Manager

Servpro
10.2024 - Current

Assistant Project Manager

Servpro
04.2022 - 10.2024

Crew Chief

Servpro
10.2021 - 03.2022

High School Diploma -

U.E Nuestra Señora de Chiquinquirá Maristas

Bachelor's degree - Business Administration

Universidad Rafael Belloso Chacin

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