Juan Rivera
Hamilton ,NJ
Summary
Proven to enhance operational efficiency, I excelled at Home Depot by significantly improving order accuracy and productivity goals. My adeptness in product packaging and exceptional warehouse safety practices, coupled with a strong ability to lead and communicate effectively, ensured timely deliveries and optimal space utilization, achieving a notable increase in customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Picker Packer
Home Depot
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Driver Truck
Amazon
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Cordinedor Lot Supervisor
Copart
- Assisted in training new staff members, providing guidance on best practices for lot supervision tasks.
- Facilitated seamless communication between departments through clear documentation of vehicle locations and statuses in a centralized system.
- Streamlined the check-in and check-out process for vehicles, reducing wait times for customers.
- Implemented efficient procedures for vehicle movement within the lot, optimizing space usage while minimizing damage risks.
Lube Technician
Nissan Rote 66
09.2022 - 09.2023
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Greeted customers and answered questions about oil changes and other services.
Lube Technician
Dodge Chrysler Jeep
03.2021 - 06.2022
Technical Support Engineer
Nissan 33
10.2018 - 03.2020
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
- Provided remote assistance to clients, ensuring timely resolution of software and hardware concerns.
- Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
Education
Ged -
Gautier Benitez
Puerto Rico05.1982
Skills
- Product Packaging
- Warehouse Safety
- Packing Accuracy
- Expense Tracking
cordinedor team lot supervisor
scan pickers
scan tool Esperance computer expert
Certification
Forklift tech and other flatbet truck
Languages
Spanish
Elementary
Armenian
Elementary
Timeline
Lube Technician
Nissan Rote 66
09.2022 - 09.2023
Lube Technician
Dodge Chrysler Jeep
03.2021 - 06.2022
Technical Support Engineer
Nissan 33
10.2018 - 03.2020
Picker Packer
Home Depot
Driver Truck
Amazon
Cordinedor Lot Supervisor
Copart
Ged -
Gautier Benitez