Juan Rodriguez
Kentwood,Michigan
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Supervisor position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Craigs Cruisers
Five Stars Attractions
04.2021 - Current
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Created and maintained detailed reports of daily, weekly and monthly operations.
- Cultivated strong relationships with customers to build loyalty and repeat business.
- Inspected equipment and facilities for signs of wear or damage impacting safety.
- Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
- Skilled at working independently and collaboratively in team environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in team settings, providing support and guidance.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Host
Jose's Restaurante
03.2018 - 03.2021
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted managers with quickly resolving service- and food-related issues.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to take orders, give information and document reservations
Education
High School Diploma -
Wayland High School..
Wayland, MI05.2022
Skills
- Positions worked as Supervisor (Trampoline Supervisor, FOH Supervisor, Laser Tag Supervisor)
- Non Supervisor Positions (Trampolines, Laser Tag, Cruiser Coaster, Hologate, Service Assistant, Line Server, Pizza Room, Dish room, Dough Room, Utility, Game Tech, Cashier / Customer Service, Prize Shop, Indoor Go Karts, Outdoor Go Karts, The 360, Zipline, Bumper Boats, Bumper Cars, Frog Hopper)
- Team Member Collaboration
- Fixed Vests for Laser Tag, Good in technology fixing
- Amusement Operations
- Ride Control Operation
- Ride Loading and Unloading
Hobbies
- Bowling
- Robotics
- Marching Band
- Concert Band
Timeline
Craigs Cruisers
Five Stars Attractions
04.2021 - Current
Host
Jose's Restaurante
03.2018 - 03.2021
High School Diploma -
Wayland High School..