Juan Jonathan Rodriguez
San Diego,CA
Summary
I am an organized and dependable candidate successful at managing multiple priorities and employees with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a passionate job seeker with strong organizational skills eager to learn and to secure an entry-level management position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
SUPERVISOR
STERIS AST
09.2019 - Current
- Oversee daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handle customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitor workflow to improve employee time management and increase productivity.
- Improve customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Maintain compliance with company policies, objectives, and communication goals.
- Evaluate employee performance and coached and trained to improve weak areas.
- Mentor newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Conduct routine inspections to check quality and compliance with established specifications.
Shipping Coordinator
TMG Manufacturing
06.2016 - 09.2019
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
Veterinary Nurse
Our Pet Vets
08.2015 - 06.2016
- Assisted in surgeries by preparing surgical suites, sterilizing equipment, and ensuring anesthesia administration was safe and effective.
- Upheld high standards of hygiene within the clinic through diligent cleaning and disinfecting routines, reducing the risk of infection.
- Maintained accurate medical records for efficient patient care and treatment followup.
- Daily communication with costumers and appointment scheduling.
Education
No Degree - Child Development
Southwestern College
Chula Vista, CABachelor of Science - Business
University of Phoenix
Tempe, AZ10.2026
High School Diploma -
Southwest Highschool
San Diego, CA07.2013
Skills
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Decision-Making
- Problem Resolution
- Verbal Communication
- Strategic Planning
- Inventory Control
- Bilingual (English and Spanish)
Certification
- Certified Lean Six Sigma White Belt, AIGPE - 2023
Timeline
SUPERVISOR
STERIS AST
09.2019 - Current
Shipping Coordinator
TMG Manufacturing
06.2016 - 09.2019
Veterinary Nurse
Our Pet Vets
08.2015 - 06.2016
No Degree - Child Development
Southwestern College
Bachelor of Science - Business
University of Phoenix
High School Diploma -
Southwest Highschool