Atalia Rivera
Chicago,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
Work History
Dock Supervisor
XPO Logistics
04.2022 - 06.2024
- Enhanced dock productivity by implementing efficient scheduling and resource allocation strategies.
- Reduced operational costs through effective management of personnel, equipment, and materials.
- Ensured timely shipments by closely monitoring loading and unloading processes.
- Improved safety standards with regular inspections and adherence to company protocols.
- Led a high-performing team of dock workers, providing guidance, training, and performance evaluations.
GENERAL STORE MANAGER
CASH AMERICA
01.2006 - 03.2022
- Enhanced store profitability by implementing effective inventory management and pricing strategies.
- Increased customer satisfaction through exceptional service and well-trained, knowledgeable staff members.
- Developed targeted marketing campaigns to drive foot traffic and increase sales during key promotional periods.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Conducted regular performance evaluations for team members, providing constructive feedback and guidance for professional development.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
- Assisted with hiring, training and mentoring new staff members.
- Managed inventory control, cash control, and store opening and closing procedures.
Education
Associates Degree - Business Management
DEPAUL University
Skills
- Shipping and receiving
- Warehouse Management
- Freight Handling
- Quality Control
- Inventory Management
- Training and coaching
- Equipment Maintenance
- Decision-Making
- Schedule Coordination
- Staff Management
- Forklift Operation
- Customer Relations
- Excellent Communication
- Critical Thinking
Timeline
Dock Supervisor
XPO Logistics
04.2022 - 06.2024
GENERAL STORE MANAGER
CASH AMERICA
01.2006 - 03.2022
Associates Degree - Business Management
DEPAUL University