Juan Rodriguez
Oxnard,CA
Summary
Proven multitasker and reliable team player, honed skills at Ojai Valley Inn & Spa, excelling in high-pressure situations with a continuous learning mindset. Demonstrated professionalism and risk assessment capabilities, ensuring guest safety and satisfaction. Achieved significant improvements in service quality and efficiency, embodying teamwork and a dedication to excellence.
Overview
6
6
years of professional experience
Work History
Door Captain
Ojai Valley Inn & Spa
11.2023 - Current
- Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
- Served as a reliable and dependable team member, consistently completing assigned tasks and supporting fellow crew members as needed.
Bellmen
Ojai Valley Inn & Spa
12.2021 - 11.2023
- Escorted guests to assigned rooms and transported luggage.
- Engaged guests in conversation about their stay at the hotel, gathering feedback for management review and potential future improvements.
- Responded immediately to any guest requests or concerns and promptly resolved issues.
Valet
Ojai Valley Inn & Spa
07.2021 - 12.2021
- Built positive customer rapport for courteous, friendly and professional service.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
PDI Technician
WWL
02.2021 - 08.2021
- Conducted regular equipment inspections to identify potential malfunctions early, preventing downtime due to unexpected breakdowns.
Cook
Wingstop
02.2020 - 02.2021
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Cashier
Wingstop
02.2019 - 02.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Channel Island High School
Oxnard06.2020
Skills
- Continuous learning mindset
- Multitasking
- Reliability
- Team building
- Risk Assessment
- Professionalism
Timeline
Door Captain
Ojai Valley Inn & Spa
11.2023 - Current
Bellmen
Ojai Valley Inn & Spa
12.2021 - 11.2023
Valet
Ojai Valley Inn & Spa
07.2021 - 12.2021
PDI Technician
WWL
02.2021 - 08.2021
Cook
Wingstop
02.2020 - 02.2021
Cashier
Wingstop
02.2019 - 02.2020
High School Diploma -
Channel Island High School
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