Juan Rodriguez
New Brunswick
Summary
Adept at fostering team unity and enhancing workflow efficiency, I leveraged my managerial experience at R&R Home Furniture to significantly improve customer satisfaction. Fluent in English and Spanish, my strong problem-solving abilities and proficiency in Microsoft Office have driven notable achievements in inventory accuracy and operational excellence.
Overview
11
11
years of professional experience
Work History
Assistant Manager
R&R Home Furniture
10.2019 - Current
- Led training initiatives, enhancing employee skills and confidence.
- Addressed service gaps with targeted initiatives to exceed customer expectations.
- Identified inefficiencies to propose actionable improvements for overall workflow.
- Cultivated cohesive team environment by providing clear direction and support.
- Established open lines of communication with team for feedback and suggestions.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed contingency plans with team to address potential disruptions.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising
- Coordinating, monitoring, and reporting on daily operations
- Recruiting, training and supervising employees
- Managing employee schedules, conducting performance reviews, and enforcing disciplinary actions
- Monitoring and maintaining suitable store inventory levels
- Assisting with the development of new sales and recruitment
- Ensuring the store environment complies with health and safety regulations
- Maintaining a clean, organized and aesthetically pleasing store front
- Resolving customer complaints and concerns in a timely manner
- Ensuring that store policies and procedures are followed
Inventory Control Specialist
Tyler Distribution
08.2018 - 10.2019
- Used equipment like forklifts and pallet jacks to move inventory.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Managed inventory control for high-volume warehouses with accurate, timely stock replenishment.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Improved stock visibility by maintaining up-to-date records of product locations within the warehouse, enabling quicker retrieval times.
- Unloaded shipments, reviewed merchandise, and tracked paperwork.
- Trained new employees on inventory management best practices, contributing to a knowledgeable workforce capable of maintaining high standards of accuracy.
- Built strong vendor relationships for timely goods and materials deliveries.
Machine Operator
Petco Animal Supplies Inc.
06.2016 - 08.2018
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
Machine Operator
Gill Apparel Group
09.2013 - 06.2016
- Prepared machine for production processes by equipping with required tools and parts.
- Trained personnel on safe handling procedures for hazardous materials used during production processes.
- Check products for accuracy using measuring instruments such as calipers, micrometers, gauges.
Education
New Brunswick High School
New Brunswick, NJ06.2014
Skills
- Excellent organizational skills
- Time Management
- Problem Solving
- Microsoft Office (Word, Excel,
- Verbal Communication
- Written Communication
- Excellent customer service skills
- Ability to learn new things rapidly and adapt to new environments
- First AID/CPR Experience
PowerPoint, Outlook)
- Enthusiastic
- Ability to remain calm in high pressure situations
- Safety & Security
- Administrative Experience
- Fluent in English & Spanish
- Managerial Experience
- Training and Retention
- Transaction Processing
- Customer Handling
- Human Resources
Languages
Spanish and English
Native or Bilingual
Timeline
Assistant Manager
R&R Home Furniture
10.2019 - Current
Inventory Control Specialist
Tyler Distribution
08.2018 - 10.2019
Machine Operator
Petco Animal Supplies Inc.
06.2016 - 08.2018
Machine Operator
Gill Apparel Group
09.2013 - 06.2016
New Brunswick High School
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