Stephanie Rodriguez

• Maintained clean, safe, and well-organized patient environment.
• Provided emotional support and companionship to patients, promoting overall wellbeing.
• Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
• Maintained a safe and clean environment, reducing the risk of infection or injury.
• Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
• Assisted clients with daily living activities for improved quality of life.
• Provided safe mobility support to help patients move around personal and public spaces.
• Managed patient medications, ensuring accurate dosages and timely administration.
• Enhanced patient comfort by providing compassionate and attentive personal care.
• Promoted client independence through encouragement and assistance in self-care tasks when appropriate.

As the manager I had 10 PCA's working under me in an independent living facility. We provided care for over 30 residents 24 hours a day 7 days a week. I managed all of the scheduling for both the Pcas as we as our residents . I attended daily meetings as well as meeting with family members. A lot of problem solving skills were used as being a manager.

• Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
• Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
• Assessed patient conditions during daily rounds and recommended changes to care plans.
• Helped set goals, determine appropriate interventions and connect resources for individual patients.
• Implemented strategies to reduce staff turnover such as training, mentorship programs and employee recognition events.
• Improved employee morale by creating an environment where continuous learning was encouraged.

• Assisted clients with activities of daily living, promoting independence and quality of life.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Built strong relationships with clients to deliver emotional support and companionship.
• Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
• Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

As the wellness coordinator I checked in all incoming patients into the computer system. I walked them back to the Doctor for their adjustments. I would set up all new patients intakes from start to finish. Answering multiple phone lines. Keeping everything organized due to the high volume of patients. The Joint Chiropractic is a walk in clinic . There were days we would see and treat over a hundred people. I would take payments and start patients on their treatment plans per their care plans. I worked side by side with the Doctors.

As a dialysis techIan my job was to come in before our patients scheduled times and set up their machines and get our patients in on time . For each of my patients I took their pre , and during treatment and post vitals monitoring them every 30 minutes . Prior to running on their machines I cannulated my patients with 14 to 15 gage needles. At the end of their treatments I would remove their needles and prep them to go home . I followed all policies and procedures and infection control .

• Ensured proper entry and processing of patient prescriptions in company system
• Analyzed facility activities and data to properly assess risk management and improve services
• Escorted patients to examination rooms and prepared for physician exams
• Acted as patient advocate and implemented total patient care as part of nursing team covering 8 high acuity patients per shift
• Prepared for HIPAA and Joint Commission reviews, making required brochures and pamphlets available to patients in all clinics
• Processed monthly reports for department performance
• Worked with nurses and other clinical staff to process patients and direct to appropriate departments

At the time I had started as a busser due to the restaurant needing more help . I picked this job up as an extra income . I was working Friday and saturdays . Then a waitress called in sick and then quit so they asked me to step in . I had no waitresses experience at the time but I did it anyways . I greeted my customers promptly at their tables . I showed off our bottles or wine and spirits . After taking their orders I would send the orders to the kitchen and when ready I would deliver their meals to their tables .

I started in the radiology department as a secretary. I would greet our patients at the check in window and sign them into our computer system . I would call their scheduled testing department and they would come take the patients back for their exams . I moved from being a secretary to becoming a scheduler for 8 radiology specialties . I would schedule patients through their doctors offices and verifying their health insurance . I worked my way up to secretary 2 position which oversaw the whole radiology front office as well as being the assistant for the head Interventional Radiologist. I did all of the scheduling for inpatient as well as out patient procedures.