Juan Rodriguez
Richmond,TX
Summary
Adaptable shift leader skilled in verbal and written communication, cash handling, and team collaboration. Committed to resolving customer issues promptly and supporting staff development to ensure high service standards.
Overview
5
5
years of professional experience
Work History
College Athlete
Lane College Baseball
Jackson, TN
08.2023 - 05.2027
- Demonstrated leadership by mentoring younger athletes in skill development and team strategies.
- Analyzed game footage to identify areas for team improvement and strategy adjustments.
- Fostered teamwork and communication among teammates during practices and competitions.
- Enhanced personal performance through disciplined training regimens and time management skills.
- Participated in community outreach initiatives on behalf of the college athletic program, promoting goodwill within the community.
Shift Leader
Uncommon Grounds Cafe
Troy, NY
01.2025 - 06.2025
- Developed staff schedules to optimize coverage and maintain service quality.
- Help keep a clean environment for the staff and costumers
- Resolved customer issues promptly, enhancing overall satisfaction and loyalty.
- Conducted regular performance evaluations to support team development initiatives.
- Collaborated with management to refine training programs for new hires.
Shift Leader
Dutch Bros
Rosenberg, TX
06.2022 - 08.2023
- Supervised team of baristas to ensure efficient service during peak hours.
- Trained new employees on coffee preparation and customer service standards.
- Managed inventory levels, ensuring product availability and minimizing waste.
- Implemented operational improvements that enhanced workflow efficiency.
Education
Bachelor of Science - Business Administration And Management
Lane College
Jackson, TN05.2027
Associate of Science - Individual Study
Hudson Valley Community College
Troy, NY05.2025
Skills
- Detail oriented
- Reliable and punctual
- Problem-solving
- Strong verbal and written communication
- Team collaboration and leadership
- Customer service focus
Timeline
Shift Leader
Uncommon Grounds Cafe
01.2025 - 06.2025
College Athlete
Lane College Baseball
08.2023 - 05.2027
Shift Leader
Dutch Bros
06.2022 - 08.2023
Bachelor of Science - Business Administration And Management
Lane College
Associate of Science - Individual Study
Hudson Valley Community College