Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
12
12
years of professional experience
Work History
PSE Mail Processing Clerk & Dispatch Logistic
United States Postal Service
11.2023 - 04.2024
Maintained accurate records of incoming and outgoing mail to support organizational efficiency.
Managed freight logistics, including shipment tracking and transportation planning to streamline operations.
Collaborated with team members to streamline workflow and improve processing timelines.
Operated machinery for sorting and canceling items, contributing to accurate mail processing.
Repossession Agent (Part-Time)
Finest Towing
05.2014 - 10.2023
Used LPN/RDN software to process and read vehicle plates.
Skip Tracing accounts to locate vehicles in order to recover each unit.
Managed repossession operations, ensuring compliance with legal and company policies.
Evaluated over 300 accounts that are in collection.
Verified information provided by the client, investigated all leads by checking addresses and contacts.
Contacted the debtor to set an appointment to recover unit.
Supervisor Ground Operations
JetBlue Airways Corporation
05.2014 - 08.2019
Supervised daily operations to ensure compliance with safety and service standards.
Coordinated team activities, enhancing collaboration among staff and improving service delivery.
Implemented process improvements, resulting in streamlined operations and reduced turnaround times.
Trained and mentored team members on effective customer service techniques.
Resolved customer issues, maintaining strong relationships and promoting customer satisfaction.
Youth Baseball Coach (Seasonal)
Inwood League
06.2012 - 08.2019
Developed training programs enhancing player skills and teamwork.
Implement training programs focused on skill development and game strategy.
Organized and coordinated practices, ensuring effective use of time and resources.
Fostered positive relationships with players and parents, promoting community engagement.
Evaluated individual player progress, adapting training methods to meet diverse needs.
Mentored junior coaches, providing guidance on effective coaching techniques.