Juan Rojas
Business Administration In Health Care Science
Woodside,New York
Summary
Strategic Scheduling Coordinator with unprecedented leadership and time management abilities. Over a 4-year background in the scheduling coordination field. Outstanding knowledge of supply chain processes and procedures.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work History
Supervisor
G&H Logistics
New York, NY
01.2022 - Current
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Interviewed, hired and trained new employees for production positions.
- Conducted routine inspections to check quality and compliance with established specifications.
- Streamlined operations to improve process efficiency.
Supervisor
Fast Track Delivery Inc.
Woodside, NY
09.2020 - 12.2021
- Interviewed, hired and trained new employees for production positions.
- Evaluated employee performance and coached and trained to improve weak areas.
- Coordinated employee schedules to keep pace with business needs and meet company demands.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
Server
DOMODOMO NYC
New York, NY
01.2018 - 11.2019
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
Barista
Blue Cups LLC.
Woodside, NY
10.2016 - 12.2017
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Cleaned counters, machines, utensils and seating areas daily.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Controlled line and crowd with quick, efficient service.
Education
Associate of Science - Business Administration
LaGuardia Community College of The City University of New York
Long Island City, NY 09.2020 - 06.2022
Skills
Priority management
Strategic planning
Staff Management
Active Listening
Timeline
Supervisor
G&H Logistics
01.2022 - Current
Supervisor
Fast Track Delivery Inc.
09.2020 - 12.2021
Associate of Science - Business Administration
LaGuardia Community College of The City University of New York
09.2020 - 06.2022
Server
DOMODOMO NYC
01.2018 - 11.2019
Barista
Blue Cups LLC.
10.2016 - 12.2017