Juan Rubio
Heber,UT
Summary
Highly Motivated candidate, successful at managing multiple priorities with a positive attitude. Passionate about learning. Ready to help team achieve company goals.
References
- Jackie Guzman , Personal -801.471.8438
- Dr.Reed Lobrot, Professional - 435.503.0103
- Biridiana Renteria, Professional-435.315.8195
Overview
8
8
years of professional experience
Work History
Lead Dental Assistant
Back Of The Wasatch Dentistry
06.2016 - Current
- Enhanced patient comfort by providing thorough explanations of dental procedures and answering questions with patience both in English and Spanish.
- Streamlined appointment scheduling and billing processes, improving overall office efficiency .
- Maintaining Patient relationships for Spanish/English speaking patients,
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Developed strong relationships with patients, fostering a welcoming environment that encouraged return visits.
- Maintained detailed patient records, contributing to better-informed treatment decisions and continuity of care.
- Improved practice workflow by efficiently setting up and breaking down dental operatories before and after each procedure.
- Participated in ongoing professional development opportunities, staying current on best practices within the field of dentistry.
- Assisted in marketing efforts to attract new patients, showcasing the practice''s commitment to top-notch oral health care services.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Increased patient satisfaction rates through excellent customer service skills when addressing concerns or resolving issues promptly.
- Coordinated continuing education courses for colleagues within the practice, further enhancing the clinical skills of each team member.
- Explained treatment procedures and instructed patients on home care guidelines.
Front Desk Assistant/Server Manager
The Blue Boar Inn & Restaurant
02.2021 - Current
- Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information about hotel services.
- Assisted management in maintaining room inventory and coordinating reservations to maximize occupancy rates.
- Contributed to increased revenue by promoting hotel amenities, upselling available rooms, and offering personalized recommendations.
- Supported event planning efforts by coordinating meeting spaces, catering services, and equipment rentals for on-site functions.
- Increased team productivity by cross-training employees in various front desk tasks such as reservation management and concierge services.
- Collected room deposits, fees, and payments.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Increased sales significantly by upselling higher-end products to customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Sales Representative Team Leader
Adidas Corporation
11.2018 - 03.2021
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Streamlined internal processes for increased efficiency in lead generation and follow-up activities within the team.
- Enhanced customer experience by addressing concerns promptly and providing tailored solutions based on their needs.
- Provided comprehensive training programs for new hires to ensure they were well-equipped for success in the field.
- Actively participated in industry conferences to further develop professional network connections.
- Maintained a strong understanding of competitor offerings, enabling the team to better position our products and services in the market.
- Trained and mentored new sales representatives.
- Set and achieved company defined sales goals.
- Achieved or exceeded company-defined sales quotas.
Education
Radiology Certification -
Utah Dental Association
Salt Lake City, UT10.2016
High School Diploma -
Wasatch High School
Heber City 05.2010
Skills
- Excellent Verbal and Communication skills
- Translating English/Spanish
- Problem Solving
- Time Management skills
- Ability to quickly build rapport with customers
- great interpersonal skills
- conscientious communicator
Timeline
Front Desk Assistant/Server Manager
The Blue Boar Inn & Restaurant
02.2021 - Current
Sales Representative Team Leader
Adidas Corporation
11.2018 - 03.2021
Lead Dental Assistant
Back Of The Wasatch Dentistry
06.2016 - Current
Radiology Certification -
Utah Dental Association
High School Diploma -
Wasatch High School
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