Juan Ruiz
Lawndale ,NC
Summary
Accomplished Supervisor with extensive experience in underground construction at Ansco & Associates LLC, recognized for exceptional operations management and team leadership. Achieved over 30% improvement in team productivity through strategic communication and relationship building. Proficient in workflow management and policy development, dedicated to delivering outstanding customer service and operational efficiency.
Overview
21
21
years of professional experience
Work History
Supervisor Underground Construction
Ansco & Associates LLC
Spartanburg, SC
03.2022 - Current
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Negotiated with vendors and suppliers to secure advantageous terms and pricing.
- Organized client meetings to provide project updates.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Directed and supervised team of 15 employees in daily operations.
- Trained new employees on company policies, job duties, and performance expectations.
- Assessed company operations for compliance with safety standards.
- Identified needs of customers promptly and efficiently.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Facilitated training sessions for new employees on company policies and procedures.
- Collaborated with other departments to coordinate workflow processes between teams.
- Prepared and presented reports on team performance, challenges, and achievements to senior management.
- Implemented new operational procedures, increasing efficiency.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Trained new employees on company policies and procedures.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Developed strategies to improve team performance and productivity.
- Tracked progress on projects and provided timely feedback to staff members.
- Monitored employee productivity to provide constructive feedback and coaching.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
General Manager
Bestway Rent To Own
GASTONIA, North Carolina
09.2017 - 02.2022
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, trained and empowered employees to achieve key performance indicators.
General Manager
Aaron's Sales and Lease
Rockhill, SC
01.2014 - 09.2017
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Supervised employees through planning, assignments, and direction.
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Designed sales and service strategies to improve revenue and retention.
- Recruited, interviewed and hired qualified staff for open positions.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
General Manager
Rent A Center Warehouse & Retail Store
GASTONIA, North Carolina
04.2008 - 01.2014
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Monitored progress by establishing plans, budgets and measuring results.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
General Manager
Aaron's Sales and Lease
GASTONIA, North Carolina
01.2005 - 04.2008
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Monitored progress by establishing plans, budgets and measuring results.
- Recruited, trained and empowered employees to achieve key performance indicators.
- Supervised employees through planning, assignments, and direction.
Store Mana
Times Oil
GASTONIA, North Carolina
09.2003 - 01.2005
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Prepared orders for delivery, loading and unloading trucks as required.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Education
High School Diploma -
Roberto Clemente High School
Chicago, IL06-2000
Some College (No Degree) - Medical Assistant
Thomas Healthcare Institute of Charlotte
Charlotte, VTSkills
- Schedule development
- Contract management
- Industrial hygiene
- Relationship building
- Waste reduction
- Attention to detail
- Coaching and mentoring
- Policy and procedure development
- Workflow management
- Decision-making
- Performance management
- Customer service
- Risk management
- Financial management
- Verbal and written communication
- Policy enforcement
- Team building
- Operations management
Languages
Spanish
Professional
References
References available upon request.
Timeline
Supervisor Underground Construction
Ansco & Associates LLC
03.2022 - Current
General Manager
Bestway Rent To Own
09.2017 - 02.2022
General Manager
Aaron's Sales and Lease
01.2014 - 09.2017
General Manager
Rent A Center Warehouse & Retail Store
04.2008 - 01.2014
General Manager
Aaron's Sales and Lease
01.2005 - 04.2008
Store Mana
Times Oil
09.2003 - 01.2005
High School Diploma -
Roberto Clemente High School
Some College (No Degree) - Medical Assistant
Thomas Healthcare Institute of Charlotte
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