JUAN RUIZ
Moorpark,CA
Summary
A dedicated and motivated Business Administration student with a specialized focus on Financial Analysis, eager to leverage academic knowledge and practical experience in the finance industry. Highly - motivated with the desire to take on new challenges. Strong work ethics and a quick learner, willing to learn any new skill and continue growing as an employee.
Experienced with financial advising, customer service, and sales. Utilizes expertise in banking products to identify and address client needs. Track record of building strong client relationships and ensuring client satisfaction through effective communication and problem-solving.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Banker
Wells Fargo
08.2024 - Current
- Established relationships with clients by effectively communicating to meet their needs.
- Ensured compliance with federal regulations and company policies during transactions and account management.
- Collaborated with branch team to drive revenue growth through targeted outreach and referrals.
- Processed daily banking transactions, including deposits, withdrawals, and loan payments, with precision and efficiency.
- Maintained high standards set by the company in order to have high customer satisfaction.
- Earned a Net Promoter Score Year to Date of 10/10.
- Conducted financial needs assessments to recommend tailored options to help clients manage debt, build savings and plan for future goals.
- Cultivated relationships with clients, enhancing loyalty through personalized service and support.
- Managed customer accounts, providing tailored financial solutions to meet diverse client needs.
Financial Assistant
Santiago Nursery
01.2018 - 03.2024
- Performed account analysis and reconciliation tasks to ensure accuracy of balances.
- Responded promptly to inquiries from clients of other departments regarding billing and payments.
- Conducted complex financial trends and data analysis, such as sales trends, financial and expense performance, ROI, and other business investment opportunities.
- Developed strategies to improve efficiency of business operations and reduce costs.
- Researched into industry-specific market conditions and competitor analysis.
- Provided guidance on investment decisions based on recent economic trends.
Education
Master of Finance -
Penn State World Campus
05.2027
Bachelor of Science - Financial Analysis
California State University, Northridge
05.2024
Associate of Science - Business Administration, Economics
Moorpark College
05.2022
Skills
- Pivot tables
- Communication Skills
- Financial Planning
- Customer Relationship Management
- Sales
- Risk assessment
- Fraud detection
- SalesForce
- Python
- SQL
- Expense Tracking
- Budget Management
- Customer Outreach
- Relationship building
- Customer service
- MS Excel
- Sales growth
Certification
- Bloomberg Market Concept Certificate
- IBM Introduction to Relational Databases (RDBMS)
- Corporate Financial Statement Analysis
- Excel for Corporate Finance Professionals
- Using Power BI with Excel
- SAFE ACT
- Loan Originator
- NMLS
Timeline
Personal Banker
Wells Fargo
08.2024 - Current
Financial Assistant
Santiago Nursery
01.2018 - 03.2024
Bachelor of Science - Financial Analysis
California State University, Northridge
Associate of Science - Business Administration, Economics
Moorpark College
Master of Finance -
Penn State World Campus