Juan Salazar
Miami,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Toyota Motor Manufacturing
10.2023 - Current
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Transport customers to different locations within the Toyota premises
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Responded to customer requests for products, services, and company information.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Customer Service Representative
Higher Power
05.2023 - 09.2023
- Responded to customer requests for products, services, and company information.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
Accounting Clerk
Servicios Dialysis Mi Horizonte
08.2010 - 02.2023
- Implemented new accounting processes to decrease spending and work flow downtime.
- Entered figures using 10-key calculator to compute data quickly.
- Streamlined bookkeeping procedures to increase efficiency and productivity.
- Verified items billed against items ordered and reconciled differences through follow-up with vendor.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Education
Accounting Clerk - Accounting And Finance
University of UTESA
Santo Domingo Dominican Republic 05.2015
High School Diploma -
Fabio Amable Mota High School
Santo Domingo-Dominican Republic 05.2010
Skills
- Conflict Resolution
- Client Relations
- Customer Account Management
- Follow-up skills
Timeline
Customer Service Representative
Toyota Motor Manufacturing
10.2023 - Current
Customer Service Representative
Higher Power
05.2023 - 09.2023
Accounting Clerk
Servicios Dialysis Mi Horizonte
08.2010 - 02.2023
Accounting Clerk - Accounting And Finance
University of UTESA
High School Diploma -
Fabio Amable Mota High School